Tag Archive for: retargeting

How Marketers are Leveraging AI on Mobile

Gone are the days of one-size-fits-all campaigns—AI now empowers businesses to harness data-driven insights, enabling real-time, personalized messaging that truly resonates. But to truly achieve maximum results, businesses must blend AI’s capabilities with human creativity to craft messaging that connects on a deeper level. This synergy allows brands to build meaningful relationships, ensuring every interaction feels personal and impactful.

Mobile devices are indispensable in our daily lives, making them an ideal platform for marketers to connect with audiences anytime, anywhere. Thanks to continuous advancements in artificial intelligence (AI), mobile marketing has experienced a revolutionary shift. In this blog, we’ll dive into how AI transforms mobile marketing, offering marketers new ways to understand customer behavior and create impactful, customized experiences. 

The Growing Role of AI in Mobile Marketing

AI is reshaping mobile marketing strategies by providing new insights and automation capabilities that would be impossible to achieve manually. Artificial intelligence is helping brands deliver more targeted messages, improve customer interactions, and optimize marketing spend. It provides these services through real-time recommendations, predictive analytics, or chatbots. Let’s look at how it is changing the game for mobile marketers.

1. Personalization at Scale

Personalization is necessary for marketing and helps marketers deliver highly personalized experiences on mobile devices. By analyzing user data such as browsing history, purchase behavior, and engagement metrics, artificial intelligence can create tailored recommendations and messages for each individual. This level of personalization helps increase customer engagement, conversion rates, and brand loyalty.

  • Dynamic Content: AI enables dynamic content that adjusts based on a user’s behavior and preferences. For example, customers who frequently browse fitness products might receive personalized fitness-related recommendations or offers.
  • Product Recommendations: AI-powered recommendation engines provide relevant product suggestions in real-time, enhancing the mobile shopping experience and increasing cross-sell and upsell opportunities.

2. AI-powered chatbots for Customer Support and Engagement

AI chatbots have become a valuable tool for marketers on mobile platforms. These bots are available 24/7 and can answer questions, provide product recommendations, and guide users through their buying journey, all without human intervention.

  • Instant Customer Service: AI chatbots respond to inquiries instantly, improving customer satisfaction and reducing wait times.
  • Lead Generation: Chatbots can qualify leads by asking relevant questions and gathering user information, making it easier for marketers to follow up with high-potential customers.
  • Enhanced Engagement: With AI chatbots, brands can engage users anytime, helping reduce churn and build stronger customer relationships.

3. Predictive Analytics for Better Targeting

Predictive analytics uses historical data and algorithms to forecast future behaviors and trends, helping marketers on mobile platforms make more informed decisions. With predictive analytics, marketers can anticipate what users will likely do next, allowing for more proactive marketing efforts.

  • Behavioral Targeting: Predictive models can determine when users are most likely to convert or re-engage, allowing marketers to send well-timed messages that drive action.
  • Churn Prevention: By analyzing engagement patterns, AI can identify users at risk of churn, allowing marketers to send retention offers or special promotions to keep them engaged. 67% of marketers believe that increasing the adoption of marketing automation is critical for acquiring and retaining customers.

4. Voice and Visual Search Optimization

With the rise of smart devices, more people are performing searches through voice or images rather than typing. Artificial intelligence enables voice recognition and image analysis, making it easier for mobile users to find what they want:

  • Voice Search: As mobile voice search becomes more popular, AI helps marketers optimize their content to align with conversational language and long-tail keywords, ensuring their brand is visible in voice search results.
  • Visual Search: AI-driven visual search technology lets users snap a photo of a product to find similar items online. Brands can leverage this by enabling mobile users to shop based on images, creating a seamless shopping experience.

5. Ad Targeting and Retargeting

AI enhances mobile ad targeting and retargeting by analyzing user data to create more relevant ads. Using machine learning to understand user preferences, AI can ensure ads are shown to the right audience at the right time on the right platform.

  • Programmatic Advertising: automates ad buying, optimizing ad placement based on audience data and engagement patterns.
  • Retargeting Campaigns: By analyzing previous interactions, AI can target users who visited a website or app but didn’t complete a purchase, encouraging them to return and convert.

Synergy Between AI and Human Creativity

The synergy between AI and human creativity is transforming mobile ad creation, enabling the development of highly personalized, data-driven, and emotionally resonant advertisements. AI’s ability to process vast amounts of data, coupled with its capacity to generate diverse ideas, complements human intuition and emotional intelligence, resulting in ads that truly connect with audiences. This collaboration allows for the rapid exploration of creative possibilities, freeing humans from repetitive tasks and enabling them to focus on the more nuanced and imaginative aspects of their work—where the human touch is irreplaceable.

By using AI as a tool to enhance, not replace, human creativity, businesses can craft powerful, personalized messages and experiences that leave a lasting impact. This harmonious blend of technology and creativity not only boosts efficiency but also enriches the creative process, ensuring that content is both data-driven and emotionally engaging. The result is a more dynamic, meaningful interaction with audiences. Ultimately, the integration of AI and human creativity doesn’t just improve productivity; it elevates the depth and quality of creative expression, fostering deeper connections and more innovative outcomes.

Key Benefits of AI in Mobile Marketing

AI provides mobile marketers with powerful tools to enhance engagement, drive conversions, and improve efficiency. According to surveyed companies, the leading benefit of AI marketing was the increased speed or efficiency of workflows or processes. Here’s a snapshot of the key benefits:

  • 1. Enhanced Customer Experience: AI enables brands to deliver personalized experiences through real-time, data-driven insights. By tailoring content and interactions to individual preferences, AI improves engagement and satisfaction, building brand loyalty.
  • 2. Increased Conversion Rates: Personalization boosts conversion rates by delivering the right messages to the right people. Predictive analytics and behavioral triggers help identify and convert high-potential leads, maximizing campaign impact.
  • 3. Cost Efficiency: According to a recent study, 54% of organizations report that AI provides cost savings and efficiencies. Automated customer support with AI chatbots further reduces costs while enhancing user support.
  • 4. Data-Driven Insights and Improved Decision-Making: AI empowers marketers with real-time analytics and deep insights into customer behaviors and trends. This helps brands make smarter decisions and continuously optimize campaigns for better ROI.
  • 5. Customer Retention and Loyalty: AI-driven insights help identify at-risk customers and engage them with targeted retention strategies. Using predictive models, brands can proactively prevent churn and build lasting customer relationships.

How Onimod Global Can Help

At Onimod Global, we help leverage AI to optimize mobile marketing strategies for businesses of all sizes. Here’s how we can help your brand harness the power of AI on mobile:

  • Voice and Visual Search Optimization: As voice and visual search grow, optimize your mobile content, helping your brand appear in relevant searches and capturing users who prefer alternative search methods.
  • Comprehensive Analytics and Reporting: With advanced analytics tools, we track and analyze campaign performance, giving you insights into what’s working and where improvements can be made. Our transparent reporting keeps you informed on key metrics and ROI.
  • Customized Solutions: Our team assesses your unique marketing goals and implements solutions that align with your business objectives, from dynamic content personalization to predictive analytics.

Final Thoughts

AI is quickly changing mobile marketing by enabling hyper-personalization, efficient customer service, and data-driven insights. By integrating AI with human creativity, marketers can craft personalized, impactful messages that resonate deeply, driving efficiency and fostering a richer creative process.

Ready to take your mobile marketing to the next level? Let our team help you leverage the power of AI on mobile to optimize campaigns and drive results. Contact us today to see how we can help you increase ROI with cutting-edge AI solutions.

Maximizing ROI with PPC Advertising

In today’s competitive digital landscape, businesses must utilize various digital marketing channels to reach their target audience and drive conversions.

Pay-per-click (PPC) advertising is a popular marketing tactic that can deliver measurable traffic, leads, and revenue results. To get the most out of PPC advertising, businesses must maximize their return on investment (ROI). This blog will explore strategies to help businesses maximize their ROI with PPC advertising. Here’s what you need to know.

Understanding the Basics of PPC Advertising

PPC advertising is a form of online advertising where advertisers pay each time their ad is clicked. The ad is displayed on various platforms, including search engines, social media, and other websites. The cost per click (CPC) varies depending on the platform and the competition for the targeted keywords. Advertisers bid for the keywords they want to target, and the highest bidder displays their ad.

Set Clear Goals and Track Your Progress

To maximize ROI with PPC advertising, it’s crucial to establish clear goals that align with your overall business objectives. These goals should be specific, measurable, and achievable within a defined timeframe. Once you’ve defined your goals, you must track your progress using reliable tools like Google Analytics, AdWords, or other PPC management platforms. By analyzing your performance data, you can gain insights into your campaigns’ performance and whether they’re delivering the desired results. This data can help you identify areas for improvement and make data-driven decisions about optimizing your strategy for maximum ROI.

Optimize Your Keyword Strategy

Keyword targeting is a critical factor in the success of PPC advertising campaigns. By targeting the right keywords, you can increase the likelihood of your ads appearing in front of the right audience. Conducting thorough keyword research to identify the most relevant keywords with high search volume and low competition is essential to maximize ROI.

You should pay attention to the following metrics:

  • Click-through rate (CTR).
  • Cost-per-click (CPC).
  • Conversion Rate.

It’s important to regularly analyze your keyword performance to ensure that your PPC campaign drives the desired results. It’s also worth noting that keyword targeting is not a one-time process. You should regularly review and refine your keyword strategy to keep up with changing trends and user behavior. By monitoring your routine, you can identify which keywords generate the most traffic and conversions and adjust your bidding strategy to improve your ad position and CPC.

Focus on Ad Relevance and Quality Score

Ad relevance and quality score are critical factors in maximizing ROI with PPC advertising. Ad relevance refers to how closely your ad copy aligns with your targeted keywords and landing pages. Quality score is a metric used by Google to determine the relevance and quality of your ads. The higher your quality score, the lower your CPC, and the better your ad position. To improve your ad relevance and quality score, you must create targeted ad copy and landing pages that align with your keywords and ad groups.

Leverage Retargeting and Remarketing

Retargeting and remarketing are powerful strategies that help businesses maximize ROI with PPC advertising. Retargeting targets users who have visited your website but did not convert, while remarketing targets users who have interacted with your brand. This includes those who have abandoned a shopping cart or subscribed to your email list.

Retargeting ads are the most used among marketers, with 77% of B2B and B2C marketers saying they use retargeting as part of their Facebook and Instagram advertising strategies. By targeting users who have already shown an interest in your brand, you can increase your conversion rates and ROI. To take your PPC advertising campaigns to the next level, testing and optimizing them continuously is essential.

Test and Optimize Your Campaigns

To maximize ROI with PPC advertising, continuously test and optimize your campaigns. A/B tests your ad copy, landing pages, and bidding strategy to identify what works. Regularly review your performance data and adjust campaigns to improve ROI. One helpful tip is to use advanced analytics tools offered by platforms like Google Ads and Facebook Ads to monitor campaign performance and identify areas for improvement. Making necessary adjustments based on your tracking data can help improve campaign effectiveness.

Final Thoughts

PPC advertising can be a powerful business tool to drive traffic, leads, and revenue. By understanding these strategies and maximizing your ROI, you can create effective campaigns that deliver measurable results.

Considering all the benefits PPC offers, there’s little risk in testing it out to see where it can move the needle and gain a wealth of valuable data to inform your other marketing and optimization efforts.

If you have not already incorporated PPC advertising into your marketing strategy, it is time to learn more and get in the game. At Onimod Global, we can help you optimize your PPC advertising experience and generate those leads you have been waiting for. Contact us today to learn more about our PPC advertising services.

Why Email Is Key To Maximizing Owned Media (And Assets) In Digital Marketing

Every company has digital marketing challenges that are unique to their industry, their selling model (direct to consumer/wholesale/hybrid), their technology stack and their organizational structure. But acquiring first-party data to create a true model of customer journey is a struggle that persists across the board.

This post will focus on a topic that I believe is at the heart of a successful addressable marketing strategy: growing email and SMS lists.

More touches generally mean more responses, which is ultimately what we’re after. To be effective, you need to maximize data collection on your owned media.

An email address is the foundational digital currency that allows you to market to individuals, not just in email, but on social networks and through addressable display. It is, therefore, the most important permission to get.

As such, the number one rule is to ask for an email address at every direct customer touch point across all your owned media — point of sale, customer service, website and so on.

A Typical Scenario

If you look at most companies, you will find:

Fewer than 5% of site visitors transact.

A passive “signup for email” link exists somewhere on the home page. Some are more prominent than others, but they are often buried, especially if the company is not a retailer or publisher. In the best cases, there is a Lightbox that asks a user to sign up for email, but it usually doesn’t include any real value statement.

Customer service doesn’t ask for an email address or verify the one on file if they already have it, unless completing a transaction (think travel).

Point-of-sale systems will be somewhat dependent upon industry, but many companies don’t ask for any information at the point of sale.

Many use remarketing lists for search ads (RLSA) and retargeting cookies, which are great. But they’re still missing a huge opportunity to collect an email address, tie it to their web analytics package for analysis and later use it for segmentation.

The Resulting Potential Drawbacks

These methods can create a number of problems:

You are not capturing as many email addresses as you could be by making some minor changes. This not only impacts your email program directly, but it also stifles your ability to create true addressability in other channels.

You’re not rounding out your data set with other information, such as SMS, which means that you are limiting your ability to create a multi-channel journey for your prospects and customers. If you only have an email address or a cookie, then it is difficult to create an experience across multiple channels.

You are not optimizing your search bidding if you’re not factoring in that extra value created when people provide their email address.

What To Do

Here’s what you should be doing:

Actively ask for a mobile number (for SMS) and an email address when visitors come to your site, and clearly state the benefits of providing them. Don’t wait for them to find your link or text box somewhere on the page. (Tip: Make it easy for them to get out of the Lightbox on desktop and mobile. Test this yourself.)

As with many tactics, there are ways to do this well. Immediately hitting someone upon entrance with a value-less signup message and no easy way to get out of the Lightbox will likely drive up your bounce rate.

But if you can improve the Lightbox timing (test delays) and the relevancy of the signup value statement based on information gathered when the person enters the site (e.g., search term), you should see good results and little to no impact on your bounce rate.

Ask again differently if they dismiss the first Lightbox. Let people browse before asking again, but leverage technologies that incorporate browsing behavior into the message.

So if a visitor is looking at product A, product A can be featured in the Lightbox with a customized message that asks for email to learn more about that product. This tactic can easily help you double your email signup rates.

Create a simple web application for your customer service agents to enter emails if your current system doesn’t make it easy. When customers and prospects call in, there is a capability to capture an email address and what they called about.

Almost every email service provider (ESP) can be integrated into something like this. It may not be perfect compared with a full platform, but at least you are capturing email addresses.

Constantly ensure your customer data is current. Leverage the post-login experience to get updated email addresses and SMS information. When people log in to your site, check to see if you have an email address for that person, if it’s valid and if people are responding.

When a person logs in, ask for an updated email address or SMS number if he or she isn’t responding to email, you don’t have one on file, the one you have has been deemed invalid or the person has unsubscribed.

Your ESP has this data. The question is whether or not you can leverage it fast enough. But the rewards are that you have more complete information on your best customers — the ones who are using your site.

Final Thoughts

When people come to your site, a retargeting cookie is vital but it’s critical to create addressability and, if possible, connect your known and anonymous data for greater segmentation and personalization.

It’s important to ask for an email address, at the very least, if not SMS permission. Once you have these, you have the ability to connect with key people and segments across multiple media.

This gives you the ability to leverage most marketing clouds to the fullest. But incorporate the information visitors give you in a smooth way, not in a creepy, in-your-face way. Stay classy!

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H/T: Marketing Land.