Tag Archive for: Digital Marketing

Improving Your SEO Strategy During COVID-19

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A recent survey by Conductor revealed that due to COVID-19 and the extension of the social distancing guidelines, many marketers anticipate a decrease in their annual marketing budget, but still expect goals to remain the same. How are they expecting to reach their goals with a smaller budget? Shifting their focus to SEO. 

Regardless of the status of the economy, people are still going to be making purchases, and more people are shopping online than ever before. Why wouldn’t you want your brand top of mind when users are making buying decisions? 

Here are 4 tips to improve your SEO strategy during this uncertain time. 

1. Build Trust with Your Content 

Many brands are offering deals and promotions to customers once the pandemic has passed and the world starts to go back to normal. Forrester released a report that found that consumers are doubtful that companies will follow through on the promises they make during this time. In a time of crisis, trust is more important than ever. With so much false information and uncertainty circulating, it’s essential to separate yourself as a brand that’s reputable. 

Another Conductor study reported that consumers find brands that deliver educational content are much more trustworthy than those that don’t. Right now, consumers are looking for answers to their questions from brands they trust. This isn’t the time for salesy content. Focus on creating content that brings real value to your audience. 

2. Make Necessary Changes to Current Campaigns 

If you had any campaigns active before the situation of the world changed, make sure to perform an audit on it and make any necessary changes. Be sure to review any social posts or content pieces you had scheduled out ahead of time as well. You don’t want to come across as insensitive or tone-deaf to the situation. 

SEO is much more than just technical efforts, and this is one of them. You want to be the voice of different customers across the organization. During times like these marketers need to have a heightened awareness of customer sensitivity. Even though it’s difficult to suspend a campaign that a lot of time and resources went into creating, it could be more harmful to your brand in the long run if you keep it running. For example, Corona received harsh backlash via social media when they went through with launching their Coming Ashore Soon campaign for its new seltzer line. 

3. Constantly Manage Your Reputation 

Managing your web presence during times of crisis is another crucial element of gaining and maintaining the trust of customers. Dated or inaccurate information can confuse or even hurt your audience, making you look bad in the process. Here are some tips for managing your online reputation during this time: 

 

  • Update any online listings or hours. Review your listings on all search engines, social media, review sites, and any other platform you may be on. Make sure your listings are updated with any changed hours, service suspensions, or revised contact information for any departments or location.
  • Monitor the status of COVID-19 and respond with empathy. Even in times of crisis, consumers are talking about business online. If you don’t already have one in place, it’s crucial to implement a comprehensive review and response strategy. Adjust your response technique as needed, remembering to be as sensitive and transparent as possible during this time. Ignoring comments and reviews puts your credibility and brand trust at great risk during a time of crisis.
  • Engage with customers across all platforms. Businesses are receiving an influx of questions on all levels across all platforms. Prepare to answer these questions on Google My Business, social, and any other platform with timely and accurate information. You might even want to consider setting up a FAQ on your website or third-party directories if you’re getting many similar inquiries. 
  • Monitor the Google Search Console. Web traffic, especially organic, is a big indicator of where demand for your product or services has shifted. Spikes or declines in traffic may show you what information is most important to your audience and help you decide your response strategy. 

 

Improve Your Security Efforts 

Hackers are trying to take advantage of the current situation and those that are in need. Many are using malicious malware to promote discounts, giveaways, etc. Some hackers are even using branding of trusted companies for phishing attacks, including the World Health Organization and U.S. Centers for Disease Control and Prevention. Now that many people are working from home, the threat becomes even greater. From a business perspective, here’s what you can do to ensure your website’s security: 

  • Monitor log files for crawl errors. 
  • Implement Single Sign On. 
  • Implement HTTPS. 
  • Update any plugins or apps being used. 

Final Thoughts 

Everyone is looking for answers right now. If you can position yourself at the top of a Google SERP with credible information, it can have endless benefits, even after the pandemic is over. Trust is what consumers want and need right now. SEO is a needed investment to build that trust. 

At Onimod Global we understand how vital SEO can be. Search engine optimization is our core attribute and a pillar of our strategy. We develop  organic search engine optimization campaigns that deliver increases in organic traffic through an increase in natural rankings on major search engines like Google, Bing and Yahoo. We are a trusted Google Partner and continually excel with their products. If you need assistance with SEO, or in any area of digital marketing, contact us today. 

4 Tips To Maintain Customer Loyalty And Trust

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Customer loyalty and optimism is at the top of most companies’ list of things to be concerned about during COVID-19. The way companies react to the current crisis and publicly treat their customers will significantly alter their reputation for years to come. By putting your customers’ interests first, this can be a time for your company’s brand to lead. Make sure your customers know that they matter with these 4 tips on customer relationship management.

Communicate to customers.

Sometimes it can be be as simple as letting your customers know you care—even if they aren’t buying as much product or services from you at the moment. Remember that your voice can also carry, and many of your customers may have customers as well. Your audience can reach much farther just by being in touch and creating customer loyalty.

Develop new ways to work with your customer.

Travel and in-person meetings are naturally the first problem many companies face when it comes to social distancing. In this case, educating your employees who need to travel on the ways to mitigate the spread of the virus is first and foremost. This is just the beginning of how the world we continue to operate. The effects of COVID-19 on the philosophy and operation of work. As remote work becomes more common, look to the departments in your company that work efficiently with remote teams.

Team up with local business.

We are, quite literally, all in this together. There isn’t one person or company not affected by the COVID-19 crisis. Team up with your local community stores to support small business and demonstrate an empathy towards your community. For example, a group of restaurants forced to close by government could combine kitchens and develop a group online service.

Be true to your brand and purpose.

This is an opportunity for you to show current and potential customers what your brand is really all about. What is your brand? What is your purpose? People are paying very close attention to how the crisis is handled, and companies with a purpose also showing empathy will most likely emerge as market leaders. For example, airlines have always had filters removing virus and bacteria with a 99.9 percent efficiency. This current crisis gave them the perfect opportunity to educate customers about sanitation procedures that have always been in place building trust and confidence in their brand. Your solutions largely depend on your product or service, and this is also a time to get creative. A never-before experienced situation leaves a lot of room for innovation in the solution.

More from Onimod Global

To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

Tips for Successfully Going Local with Digital Marketing

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With the current situation of the world, not many are traveling outside of their residing neighborhoods, or even have the ability to. Being able to market your business locally and digitally is now more important than ever. Even not in times of global pandemics local digital marketing is essential. It can increase your customer base, revenue, and overall competitive advantage. Here are 5 tips for successfully going local with your digital marketing strategy. 

1. Optimize Your Site for Mobile 

Today, this is important for any business, but for local businesses it’s even more essential. Users looking for local service or products are much more likely to do a search on a mobile device over a desktop. Having a mobile-optimized website ensures users won’t leave due to inconveniences. Google has even updated their mobile algorithm so that sites that aren’t mobile-friendly may not even fire in the search results. Some tips for optimizing your site include:

  • Simplifying your content and number of pages 
  • Choose a reliable web host
  • Avoid java and flash 
  • Ensure your page load time is low 
  • Redesign or eliminate pop-ups 
  • Utilizing Google Ad extensions 

2. Create Local Business Pages 

Create business pages on Google My Business, Yelp, Facebook, Bing, and Maps. These are the types of results that rank best when local searches are performed. They’re also the types of pages users will look for and trust when searching. It’s important to remember to consistently keep these accounts updated. You don’t want to just create these pages and forget them. Inactive pages can make users weary that you’re unreliable or even out of business. 

3. Encourage Reviews from Local Customers 

Once you have these pages created, you want to start driving reviews, recommendations, and ratings. Besides word-of-mouth recommendations, social proof is one of the most persuasive elements you can leverage when promoting your business. Rarely do customers leave reviews on their own, so you have to get proactive and ask. Some strategies to drive reviews include:

  • Send follow up emails: Following someone receiving your product or service, send an email inquiring if they would be willing to leave a review on your Facebook, Google My Business, Yelp, etc. 
  • Include a note in the package you send your products in: Today, a handwritten note can mean a lot. Including one in your package that thanks the customer for their business and asks for a review is an effective way to get positive responses.
  • Remind followers on social media: Remind your followers to review your products or service. You only want to do this every so often because you don’t want to be overbearing or annoying. You don’t need to offer any incentives, just explain why reviews matter and why you’re asking for their help.

4. Utilize Locally Optimized Keywords 

To identify which keywords are successful, it takes some time and research. You have to test different keywords and combinations to determine which people use when searching for local businesses. Make sure you add the city or region names to your industry-relevant terms. This is an established method to generate localized search phrases. If you’re using paid search ads, you should use geo-targeting. This will limit where your ads are displayed to specified areas.

5. Connect with Other Local Businesses 

It can also be helpful to associate with other local and trusted businesses. Reach out to other businesses in your area that would find your relationship mutually beneficial. Explain that you can share each other’s business on social media, leave positive reviews for each other, and utilize backlinks. Backlinks are links from one website to a page on another website, and can be very beneficial from an SEO perspective. This can be accomplished through more than just other business’s sites. Consider  joining your local Chamber of Commerce and get listed on their online directories which include a link to your website. Another area of interest and value are .gov and .org. If your city’s website lists businesses by sector or service type make sure your business is listed. This will give your website added value. One thing to keep in mind is that you only want to utilize reliable sites for this. If you try to just get as many backlinks as possible, it can be detected and possibly get your site restricted. The key is gradually accumulating quality links. 

More from Onimod Global

To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

How to Develop a Social Media Content Calendar

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Many marketers swear by the use of monthly content calendars. While there are real benefits of using content calendars, they still have their pitfalls. They require a lot of time and effort, and sometimes those things can’t easily be spared. Not only that, but working strictly off a set calendar isn’t always the solution for everyone. 

Whether or not you need a content calendar depends on a variety of factors, but if you discover a way to develop one that allows for flexibility and creativity, the benefits can be endless. 

The Pros of Using Content Calendars

Consisting Posting 

Planning your posts ahead of time ensures new content gets pushed out regularly. Having your topics picked out ahead of time saves time and allows for more than one person to manage social platforms. Regular content dispersion is important because it means you avoid the typical ups and downs in traffic and audience that come from inconsistent posting. Through a content schedule, you spread out your content throughout the month, setting yourself up as a resource to be trusted.

Diverse Content 

When you come up with content topics everyday, it’s only a matter of time before they get repetitive. You’ll most likely revert to the same topics and posting style when you’re struggling to come up with something. When you lay all content out for a month, you’ll be able to better spread out certain topics, preventing you from becoming predictable and boring. 

Better Teamwork 

If more than one person works on a blog or controls a social media account, having a content schedule is key. Assigning topics will become much easier, and you’ll be able to do it much further in advance. It will also prevent any overlap in content and make sure everyone’s on the same page. 

The Cons of Using Content Calendars

Can Restrict Creativity and Flexibility

While careful planning and deadlines are what makes content calendars work, too many restrictions can stifle creativity and eliminate flexibility. Sometimes planning your blog content ahead of time can turn out to be counterproductive when your company’s goals change, roles shift, or strategies get re-imagined. It can discourage your team to think outside of the box. It may also prevent from responding to timely or relevant topics, which can make your brand seem out-of-the-loop. 

Can Seem Disingenuous 

Along with the inability to respond to relevant topics, scheduled content may also come across as disingenuous. For example, you might have scheduled a tweet about nice weather, just as a natural disaster hits your community. So while automated posts save time, they can come across as stale because they’re written days or weeks before it’s actually published. 

More Demanding 

Content calendars are only successful if the whole marketing team is on board and uses it. All the time you spend carefully planning out when, where and what to post ends up being a waste of time, if no one is actually sticking to the schedule. A way to combat this is by making sure that the calendar is easily accessible to all team members and easy to use. Also make adhering to the calendar a priority for your marketing team and hold people accountable for the content they are responsible for.

As we said before, content calendars are not for everyone. If you have a small team or don’t publish content that often, they may be more work than they’re worth. However, they can be very beneficial to many marketing teams. 

Creating content calendars can seem daunting, but they don’t have to be. If you’ve established that this is something that would be helpful for your business, here is a process that allows you to quickly and effectively produce weekly content, that allows for flexibility and creativity. 

How to Develop a Content Calendar that Allows for Creativity

(via Marketing Land)

Identify Key Audiences 

Think of four different customers that serve as examples of types of customers that serve as examples of the types of customers you’d like to land for your company moving forward. Pinpoint each customer’s unique challenges, emotions and values, as you’ll want the content to speak to those needs.

Identify Solutions

After identifying four key audiences, think of three solutions your business can offer to these four audiences. This could include different services, products, or value propositions. Then match up each of your three solutions with each of your four audiences. 

  • Solution A for Audience 1
  • Solution B for Audience 1
  • Solution C for Audience 1
  • Solution A for Audience 2
  • And so on until you have twelve broad topics to explore

Identify Categories 

The final step is to come up with a list of four content strategies that will allow you to approach each solution/customer pairing from a variety of perspectives. Some examples include:

  • Expert Q&As
  • Step-by-step Guides
  • Industry News
  • Listicles
  • Case Studies

Combine this list of categories with your 12 solutions pairings to generate 48 unique topics for a full year of content. The first example could be: Expert Q&A that addresses Audience 1’s challenges from the perspective of what Solution A offers. Try to address each audience in one post per month. That way, each month, you will address and provide content for all four audiences. 

Marketing Land advises to keep in mind that content isn’t just supposed to be brand promotions. Your content is supposed to provide value to readers. 

Final Thoughts 

Today, almost all businesses release some form of digital content. While calendars may not be worth it for everyone, they can be very beneficial for those that need them. If you think your company could benefit from a content calendar, but don’t know where to start, consider outsourcing a digital marketing company.

At Onimod Global we create monthly content calendars for our clients. As experts in social media marketing we know how to create visibility for companies in places their customers are searching, interacting, and engaging. . Take a look at how we’ve helped others, and learn more about what we can do for you.

Tips on How to Be Productive While Working from Home

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As a result of the Coronavirus outbreak, many companies are transitioning to working remote. While working from home is a dream for many, there are many challenges that can come with it. We don’t know how long this situation will last, so it’s important to learn how to be as productive as possible while working from home. 

If you’re new to the WFH life, here are some tips on how to do it successfully. 

Create a schedule. 

Working from home presents a different set of challenges than working in an office. It’s much easier to get distracted and feel restless with having nowhere to go. Establishing a routine that replicates a normal work day, and sticking to it, can be very beneficial. Set goals for the day. What tasks do you need to complete? What needs to get started? It’s also helpful to set aside specific hours for answering emails, making calls, taking lunch, coffee breaks etc. When you have a full to-do list and stay productive, it will make the day go by much faster. The next thing you know it’s 5pm and the work day is over. 

Have a designated workspace. 

If you don’t have a home office already, try as much as possible to create a separated and designated workspace. When it comes to working at home, you want to create a boundary between work and leisure. You don’t want to turn your bed or couch into the office. It could be as simple as moving a nightstand and upright chair to the corner of a room. This can also help to create boundaries with others in your home. Whether it be roommates, partners, or children, having a designated workspace signals to others you’re ‘at work.’ This all helps you to stay concentrated and productive. 

Communicate, communicate, communicate. 

Whether temporary or permanent, the keys to successfully working from home is clear communication with your boss and colleagues, and being aware of what’s expected from you. When you’re used to being in close proximity with your manager, communication is effortless. If you’re new to working remotely, this is now very different. Your boss might not be used to managing people virtually, so you need to find ways to break down that new communication barrier. Suggest starting the day with a phone call just so everyone is on the same page and knows what their expectations are. This doesn’t just have to be with your supervisor, either. If you’re working closely with another colleague on something make sure you both consistently communicate with one another. Whether this be done via email, phone call, or video chat, it’s important to stay in contact. 

Beware of feeling isolated. 

Loneliness can be a huge and serious issue, especially when you’re so used to talking face-to-face with a number of people a day. With the current situation, we don’t know how long companies will have to stay remote, which presents many additional problems. Usually remote workers still have the opportunity to go to public places or attend social events. Restaurants, cafes, bars etc. are open, which allows those remote workers to still have face-to-face interactions. With the COVID-19 outbreak, these opportunities aren’t there. Prolonged isolation could potentially start to impact morale and productivity. Those remote worker experts suggest trying to sustain a semblance of normalcy in unconventional ways. Consider having a virtual happy hour or dinner party. It can help everyone feel that they’re in this together and lift spirits during this difficult time. 

Take breaks. 

When you live where you work, it’s important to get out of your workspace at times during the day. You might feel pressured to overextend yourself to prove to your team you’re actually working, it’s critical to carve out break time. You’re going to get quickly burnt out if all you do is pace back and forth from the kitchen to the living room. 

Final Thoughts 

Initially, working from home can be challenging, but during this time, it’s in everyone’s best interest. Until the outbreak is under control, the benefits of working from home, outweigh the inconveniences. Remember to cut yourself some slack during this time. It’s inevitable to get distracted and off-task every once in a while. There is a lot going on and new information to take in everyday. While it is difficult, try to stay positive. We’re all in this together. 

More from Onimod Global

To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

Brand Communication Tips in Times of Crisis

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Every company is dealing with the impact of the COVID-19 outbreak, and with the status of countries ever-changing, finding the right response is difficult. This is not a “marketing opportunity” for brands to capitalize on. It’s a serious situation affecting the well-being of people across the globe. However, communication is essential during difficult times. It’s important to provide clear, beneficial information to your audiences, while also working to navigate the rising disruption caused by the outbreak. 

Here are some tips on deciding what’s appropriate and how to clearly communicate your brand in times of crisis. 

Be honest, thoughtful, and open. 

Now is not the time to be silent. You should start by immediately communicating how you’re handling the situation. Even if you don’t have all the answers, rapid and regular communication can help alleviate some concern and confusion. When it comes to public health and safety, customers like to know that’s a priority to you. 

It’s also important to be thoughtful of your tone of voice. Brands need to adjust their tone to fit the situation and context. Now may not be the best time to use humor or sarcasm. Empathy, understanding, and being supportive goes a long way. The best way to decide the appropriate tone is by listening to what your audience is saying and how they’re saying it, and reflecting that in your own message. 

Utilize accurate and reliable information. 

There is always tremendous amounts of inaccurate and misinformation that circulate around the internet. People always want accurate information, but during times of crisis it’s even more critical. For brands, it’s important to only share information that you know is reliable and factual. 

If you do have information that might help people navigate uncertainty, or help keep people calm, you should share it. If you have information that affects your company, employees, customers, etc. you may want to share that as well. When fact-checking yourself, it’s best to turn to the CDC and the World Health Organization, who provide the most accurate and timeliest information.

Use a variety of communication vehicles. 

Some brands have a tendency to over-rely on email when sharing information with customers. While email is an inexpensive and effective form of communication, it shouldn’t be the only vehicle used. Consumers’ inboxes can get bombarded with spam and marketing messages. To ensure you reach your entire audience with important information, utilize a variety of media channels. Post updates across all social media platforms, your website, and even through paid mediums. 

Anticipate change and act accordingly. 

With the situation ever-changing, it’s important to stay updated and informed. It’s also important to anticipate change in your customers and respond appropriately. As people are shifting to working from home, self-isolating, among other behavioral shifts, elements of all businesses will be impacted. Whether that be needing to change policies or cancel events, brands should make responsible and timely decisions. 

Final Thoughts 

During this time, consideration is most important. Everyone needs to keep in mind the ways in which people are being impacted by the coronavirus outbreak. All people are affected by this and there are varying levels of anxiety and concerns in different areas. Provide help in any way possible, whether that be sharing positive stories, helpful initiatives, or educational information. As a brand it’s important to create a communication strategy during a crisis that informs, supports, and provides reassurance to your audiences. 

More from Onimod Global 

To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

Marketing and Coronavirus: 5 Tips for Travel and Hospitality Brands

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Coronavirus is something that can no longer be ignored by marketers, as much as they might want to. Industries around the globe are starting to feel the effects, but none are getting hit as hard as one in particular: the travel and hospitality industry. 

With coronavirus recently reaching a pandemic status, travel and hospitality brands have no ability to control or avoid the situation. But they do have the ability to control how they respond, which can strongly impact their losses and how well they recover after the crisis is over. 

Here are 5 marketing tips for travel and hospitality brands during the coronavirus. 

Moderately Adjust Ad Budgets 

The crisis is forcing companies to reevaluate many aspects of their financial plans, especially those operating in B2C spaces. After all, does it make sense to buy traffic if consumers aren’t going to travel? Actually, Craig Paddock, director of search and travel at MMGY Global, a travel and hospitality marketing firm, says data indicates that consumers are still buying travel. He says their clients are only moderately reducing paid search budgets, with the exception of international paid search efforts for United States-based clients. With the recent European travel ban, it only makes sense to pause international ad campaigns all together. In terms of national travel Paddock says, “If you were to read the front page of the newspaper today you would think absolutely nobody is booking hotel rooms. We are not seeing that yet.” 

It’s also important to continue to keep brand safety in mind. While marketers don’t need to pause ads completely, they should monitor ad placement. You don’t want to be spending money on ads placed on sites dealing with the outbreak. 

Implement “Staycation” Promotions 

One audience that could continue to be business opportunities for hotel marketers are those within driving distance. Flying may no longer be appealing to those looking to take a vacation, but a trip in driving range may be. Consider creating appealing offers targeting those searching for travel opportunities locally. Paddock at MMGY Global says they have been creating “staycation” landing pages for clients that didn’t already have them.  

That being said, you don’t want to go overboard with promotional marketing. Brands must be careful that they don’t push their fantastic deals too aggressively to consumers who are not interested in traveling at the current time. 

Be Proactive and Communicate Clearly About Efforts 

As we said, it has become impossible to travel without being aware of the coronavirus. Companies should communicate proactively about the situation and precautions they’re taking to protect customers and employees. Brands obviously cannot market peoples’ concerns away, but they can market on a foundation that they’re taking meaningful action. Examples include: 

  • Creating and publishing policies related to coronavirus. 
  • Implementing new cleaning and hygienic protocol. 
  • Supplying customers with supplies and information that can help them protect themselves. 
  • Suspending any flights, services, activities, etc. that may increase customer and employee health risks. 

Be Flexible and Generous 

All companies want to minimize losses, but with this being a crisis that threatens the health of customers, brands should put people before profit. This is a factor that can strongly impact how well you recover following the outbreak. If a customer had a bad experience during this time of crisis and felt that the company only cared about maintaining revenue, the likelihood of them returning is slim. On the other hand, if they had a good experience, and felt that the company genuinely cared about their wellbeing, they could become a long-term loyal customer. 

Even if not legally required, it’s in a company’s long-term best interest to be flexible and generous. Airlines, hotels, and tour operators, when reasonable, should consider allowing customers to cancel bookings and receive full refunds, even if originally they were not refundable. If issuing a full refund isn’t possible or appropriate, customers should be given the opportunity to cancel for a full service credit when the crisis is over.  

Actively Monitor the Situation and Manage Campaigns 

The status of coronavirus and the world is constantly changing, which means campaigns need to be managed accordingly. For example, if a city or country emerges as an epicenter of an outbreak or becomes subject of new travel restrictions, brands have to react immediately. If there are paid search efforts being targeted there, marketers have to appropriately modify or deactivate them. Because ultimately, there is nothing to be gained from marketing travel to areas that aren’t safe, or to audiences that no longer have the opportunity to travel. These efforts can help travel and hospitality brands minimize waste, while protecting customers and employees. 

Final Thoughts 

What’s best for your brand is ultimately up to you and your company. We have no way of controlling what happens globally, only how we respond. Not everyone sees budget-cutting as the answer, but it’s in any companies’ best interest to reconsider marketing strategies, especially those in the travel and hospitality industry. 

More From Onimod Global 

To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

The Keys to Successfully Marketing on Amazon

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Today’s consumers no longer use Amazon just to purchase products. 90% of consumers use Amazon to price check a product, 72% of consumers visit Amazon for product ideas, and 56% of consumers visit Amazon before any other site to start their product search. In 25 years, Amazon has grown exponentially. It sees over 2,000 new sellers every day. If that’s not enough, here are some other remarkable statistics:

Amazon can be very intimidating, but it’s no secret there’s immense revenue opportunity there. To be successful, sellers must create a marketing strategy that attracts users to their product pages, then converting them into customers.

If you’re struggling with, or new to Amazon here are 4 tips to better market and sell your products. 

1. Drive Ratings and Reviews 

Amazon was one of the first companies to put a review system on their site back in 1995. Rating and review sections are now a part of almost all e-commerce sites, and many business/service sites, and are an important factor for online consumers. Good reviews can fuel sales for a few days, but a bad review can impact sales for months. When it comes to selling products on Amazon, reviews are vital. Getting reviews can be tricky, especially authentic and positive ones. On average 90% of negative reviews are unsolicited, while 90% of positive reviews are. You have to find ways to invite people to participate in the discussion, without influencing exactly what they say. There are plenty of “black hat” strategies to acquire a massive amount of reviews and fast, but that can get you into trouble in the long run. There are plenty of other strategies that work and are within internet law guidelines, such as:

 

  • Send follow up emails. After a customer receives a product, send a follow up email to inquire if they would be willing to review the product on the Amazon listing page.
  • Include a note in the package you send your products in. Today, a handwritten note can mean a lot. Including one in your package that thanks the customer for their business and asks for a review is an effective way to get positive responses.
  • Remind people on social media. Remind your followers to review your products on Amazon. You only want to do this every so often because you don’t want to be overbearing or annoying. You don’t need to offer any incentives, just explain why reviews matter and why you’re asking for their help.

 

2. Optimize for Search

To ensure your products are seen by people, your listings need to be optimized for search. When your listings are optimized, your products show up higher in search results. Your goal is to show up as close to the top as possible when your target customer is searching for keywords that relate to your products. Here are some tips to help you optimize your products for search and increase your discoverability. 

  1. Create product titles that read naturally and reflect a handful of relevant keywords. 
  2. Use special characters (like | or — or ,) to make your title more readable.
  3. Place the most relevant, searched-for terms first, in an order that makes sense. 
  4. Take a look at what works for competitors. 

3. Utilize Videos

Videos engage users and can help increase rankings more than any other type of content. Creating videos that promote or educate users about you or your products can help boost Amazon sales. While you can’t post your videos directly to Amazon, you can share them across your social channels and on your site and then link viewers to the product listing. 

4. Be a Reliable Resource 

With hundreds of thousands of competitors on Amazon, you need to find ways to differentiate yourself from them. For this to be accomplished you have to leverage your brand as a reliable resource. There are a variety of ways to do this, but here are 4 steps to get started: 

 

  • Determine the value you can offer to others and start sharing it. Users are always searching for answers. If you have those answers, or any beneficial information, find ways to put that into forms of content that educates people and aligns with the passions or hobbies that they care about. Once you’ve found ways to create that content, set up a blog or news page on your website to share it. If you’re struggling with coming up with topics, start with answering frequently asked questions about your products, services, or industry.
  • Send traffic to your original content. Now that you have this valuable content, you have to work to send traffic to read it. You can do this by running paid ads on social platforms and search engines, targeting keyword opportunities to get the content to rank organically, and just sharing it on social directly. 
  • Capture email addresses and nurture leads. Every user that makes it as far as to read your content is a sales opportunity. Put the tools and automation in place to capture email addresses, and build content-focused email drips that continue educating leads and nurturing them down your funnel. 
  • Always include compelling CTA’s in all content. Make sure all of your content and ads have strong and clear call-to-actions. You never want users to be confused about what you ultimately want them to do. Include buttons, use bright and bold colors, and send those people directly to your product listing and brand page on Amazon. 

 

Conclusion

Amazon can seem like a beast, but with so much revenue potential, it’s not a platform you want to ignore. With the right strategy and supporting tactics, it doesn’t take much to be successful and start capturing consumers. If you find yourself struggling with marketing on Amazon, or any digital platform, you may want to consider outsourcing for your digital marketing needs. At Onimod Global we are experts in everything from SEM, social media marketing, Google shopping advertising, and more. 

Learn more about what we do, take a look at how we’ve helped other brands, and become a client today!

Tips to Reduce Your Bounce Rate

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If you’ve been struggling with increasing traffic to your site, acquire downloads, leads, clients, etc. it’s possible that it’s due to a high bounce rate. A high bounce rate is one of the most common conversion killers. If the majority of your users are abandoning your website on the first page, you have no chance to convert them to a subscriber or customer. 

There are many things that can cause a site to have a high bounce rate. If this is something you’re concerned about, learn more about bounce rate and the top 5 ways to reduce it. 

What is Bounce Rate?

A “bounce” is a single-page session on your site. In Google Analytics, bounce rate is a metric that measures the percentage of users that land on your site but do nothing on the page before leaving. It’s calculated by dividing all sessions, or the percentage of all sessions on your site in which users viewed only a single page and triggered only a single request to the Analytics server. In other words, it collects all sessions where a visitor only visited one page and divides it by all sessions. 

What is a “good” or “bad” bounce rate really depends on site and business goals. For example, if your home page is the gateway to the rest of your site and a high percentage of users are viewing only your home page, then you do not want your bounce rate to be high. On the other hand, if you have a single-page site like a blog, or offer other types of content for which single-page sessions are expected, then a high bounce rate is fine. There is a general rule of thumb that: 

  • 80%+ is very poor 
  • 70-80% is poor 
  • 50-70% is average 
  • 30-50% is excellent 
  • 20% or below is likely a tracking error that should be further looked into 

While these metrics are a good start, bounce rates do vary across industry and content, so it’s beneficial to do deeper research depending on your niche. If your bounce rate is higher than average it could be caused by many different factors, such as slow page load time, bad design, lacking clear-call-to-action, etc. 

5 Ways to Reduce Your Bounce Rate: 

1. Optimize Page Load Time, Especially for Mobile 

The most common cause of a high bounce rate is slow page load time. 47% of users expect a web page to load in two seconds or less. It doesn’t matter the quality of the page’s content if the user can’t read it, or even see it. This is even more true on mobile. According to Radware, a connection speed delay of just 500 milliseconds can result in an increase in “peak frustration” of more than 26%, and a decrease in engagement of 8%. Not only does slow page load time increase bounce rate, it can also cause you to slip in Google search rankings. There are endless amounts of free tools to test page load time. If you have problems with page load time you can reduce it by: 

  • Optimizing Caches: This ensures that your mobile browser uses local memory to cache resources in order to avoid unnecessary server requests. 
  • Minimize JavaScript and Style Sheets: This helps to reduce the overall bandwidth consumption and improve mobile caching.
  • Minimize Image Sizes: High resolution images are heavy and usually absorb more bandwidth and take longer to process. Keeping images under 100kb can help achieve the ideal page load time for your site.
  • Apply CSS3 and HTML5: This framework is lightweight and makes it easier for mobile web pages to load quickly.

2. Use Pop-Ups, Sidebar Widgets, and Promotions Sparingly 

It’s no secret that pretty much all users are annoyed by pop-ups. Most marketing experts advise against using pop-ups just because they usually lead to a higher bounce rate. Sometimes, well designed pop-ups can be beneficial for growing email lists quickly. If that’s the main goal of your site, then pop-ups can be valuable, but if you want to build a long-term site that generates a good amount of organic visitors, it’s best to limit pop-ups or avoid them all together. 

Some webpages are ideal vehicles for offering relevant content, offers, and other material. However, cramming the digital margins of your content with ads, offers, award emblems, etc. is a surefire way to overwhelm visitors, tempting them to bounce. If you want to highlight additional content from your sidebar, it should be done so in a way that offers value to the reader. For example, related article recommendations that expand upon the topic covered in a blog post is a great way to make your site “stickier” as well as provide genuinely valuable and useful content to your readers. Also, be sure to give users enough time to immerse themselves in the content before pouncing on them with promotions.

3. A/B Test Multiple Landing Pages 

It’s possible that your headline, call-to-action, or page design is just not working. This is why it’s so important to run A/B split tests to see how different factors perform. To run an A/B test, you need to create two different versions of one piece of content, with changes to a single variable. Then, you’ll show these two versions to two similarly sized audiences and analyze which one performed better over a specific period of time. It’s important to make sure you run the test long enough to gain accurate results. Once the test is complete you can see what performance best among your audience. You should never stop A/B testing, though. It’s best to continue to tweak different factors and create new pages to ensure your site is the best it can be. 

4. Improve Site Readability 

Another reason users may want to quickly leave your site is lack of readability. Readability is an essential part of user experience. You need to make sure that your content is easily readable on all devices. This isn’t just limited to font size and color, this also includes line spacing, margins, language style, tone, etc. Some ways to improve your site’s readability are by: 

  • Making headlines and subheadings big and bold
  • Using bullet points for lists or anything worth noting 
  • Including charts, images, screenshots, etc
  • Bolding keywords 

5. Utilize Images and Videos to Engage Users 

High quality images and videos are two of the most effective ways to engage users. Today, many websites use high-quality images as fullscreen backgrounds because they’ve proven to be effective. You can purchase professional photographs from various stock websites, but there are several sites that offer royalty-free images as well. You can use these images as fullscreen backgrounds, parallax backgrounds, background slides, or as inline images next to your call to actions. Videos are even more effective in grabbing users’ attention and engaging them. You can use animations, music, audio, narration, colors, and so many different forms of persuasion tools. You can create a very effective video presentation with a small budget by hiring a freelancer.

Contact Onimod Global 

Struggling to make your landing page convert or just need some digital marketing advice? Contact us! We are experts in all things digital marketing including SEM, Web Dev, Automation, Analytics, and much more. Learn more about what we do here, or keep up to date with all things digital marketing on our news page.

Tips for Creating Effective Display Ads

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According to Google, Display Network sites reach over 90% of internet users worldwide. This presents a great opportunity to gain significant visibility for brands. Display ads have considerable potential, but to be effective they must be created correctly. When a display campaign is executed in the wrong way, marketers put themselves at risk of wasting large amounts of ad dollars. If you’re new to display ads or looking to improve performance, here are 5 tips for creating effective display ads. 

1. Use Rich Media 

Rich media helps engage consumers. This can be done with video, audio, or any element that encourages users to interact with the ad. One of the easiest ways to accomplish this is with HTML5 ads. HTML5 ads enable animation, and interactive content, but are also responsive/adaptive, meaning that your design will look good across any browser, OS, or device. These ads can be created easily inside of Google Web Designer. Rich media allows for your ads to stand out and has been proved to grab users’ attention.  EMarketer research shows that brands experience higher levels of engagement (16.2%) using rich media ads compared to static banners.

2. Use Responsive Ads 

Using responsive ads ensures you’re making it as easy as possible for your ads to be shown across the Display Network. Using responsive ads saves you time creating different versions of your ads for different devices. Responsive ads will automatically adjust the size of your ad for different types of devices, such as mobile, tablet and desktops, and can fit in almost any available ad space. They can also be used with dynamic remarketing. This is done by attaching a feed to your campaigns. Responsive ads then show personalized content to users from the feed you control. 

3. Use Clear and Compelling Headlines, Ad Copy, and CTA’s

For best results, your headline should be clear, simple, and describe your offering or brand. Avoid generic or click-bait messaging and using all caps. Your description should be easy to understand and make it clear why it’s worth clicking on. Creating a strong call-to-action is always essential when creating an effective ad. Marketers have to tell users what they should do following clicking on the ad. This can be extremely simple, such as “sign up now” or “request a quote today.” Google gives examples of best and worst practices when it comes to headlines and text. 

Source: https://support.google.com/google-ads/answer/1722134?hl=en 

4. Provide a Relevant Landing Page 

One of the biggest mistakes a marketer can make when creating any type of campaign is sending users to their homepage or an irrelevant landing page. If a user goes as far as to click on your ad, you don’t want to send them to a page where they then have to further search for the information they expect to find. Your CTA should take users straight to a page associated with what you ultimately want them to do. For example, if your ad text says “Call us,” be sure to include your business phone number on the landing page. If your ad text says “Limited time offer,” be sure to point people to that promotion on the landing page.

5. Create Multiple Ads per Ad Group

Best practice involves testing out multiple ad variations. Google suggests creating 3 to 4 ads per ad group, trying out different messages and different images to see which perform best with your target audience. With Google Ads it will immediately show which ads are better performing for which group, but it’s best to run the tests long enough to get the most accurate data. 

Conclusion 

Rates per click are generally lower on the Display Network. Which is why to produce high performing display ads, you need to incorporate all of the features above, and then some. Creating successful display campaigns may take some extra work, but the results are worth it. If you need assistance with creating display ads, or in any area of Google Ads, allow Onimod Global to help! We are a trusted Google Partner and specialize in search, mobile, video, display, and shopping advertising. 

Take a look at how we’ve helped other companies, learn more about what we can do for you, and become a client today.