Tag Archive for: digital marketing strategy

5 Strategies To Use Customer Testimonials To Gain Leads

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We all look for and act on social proof, otherwise known as reviews or recommendations from any community. These recommendations can come in many forms. Word-of-mouth, third-party reviews, as well as what I’m focusing on in this article – testimonials. Customer testimonials influence us all of the time, even subconsciously, on how we behave and also our purchasing decisions.

It doesn’t really matter anymore who the review or recommendation is coming from. What matters is that we see evidence from our peers about services or products that either worked or didn’t. What matters is that we’re seeing evidence from our peers – in this context, other consumers – that the decision we’re about to make to purchase is the right one.

Design Great Testimonials

A great testimonial should include specific product or service details, but what does it all entail? Vague statements such as “great product” or “loved it” don’t usually persuade a customer.  Instead, your testimonials should describe what is so great about your product or service and how it benefited your customers. Include elements such as a name, date, and photographs of the customer or brand that you worked with. This information all serves to help legitimize the testimonial.

Improving Customer Experience

This goal is relatively straightforward. If you improve customer experience, you’ll satisfy more people and generate more testimonials. Consistent engagement is very important because only 28% of positive customer experiences end with leaving a review. If you’re putting effort in to enhance the customer experience, make sure you are also including feedback collection features. It is important to give your consumers the opportunity to provide a customer testimonial.

Understand Customer Journeys

Customer service teams often focus on negative feedback, but we want to remind you that there is a lot to learn from positive reviews as well. They tell you what your company is doing right and what you shouldn’t change. Understanding your customer journeys will help you replicate customer success and generate future testimonials.

Use Visual Content

What’s even better than a text box talking about your amazing products or services? Video content.

For a few of your most enthusiastic and dedicated customers, invest in video production of their testimonials to bring their stories to life. The video will tell your story across different media — on your website, YouTube, and social media — in a unique and engaging way.

Feature Content Anywhere Possible

If you have any compelling case studies, make sure to feature them anywhere you can on your site. Other creative ways to feature them are putting a link to the case studies on your blog, in your email signature, and in all of your social media profiles. The more places potential customers can see the results of your work across different media, the better.

More From Onimod Global

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

How To Design Facebook & Instagram Ads That Convert

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There are over 7 million active advertisers on Facebook, according to Statista. With this impressive number, you may be thinking that increasing your Facebook and Instagram ads budget is the only way to outperform your competition. The experts at Onimod Global are here to tell you that is not always true. It is possible to achieve a great ROI when advertising on a budget.

Are you considering Facebook and Instagram as advertising platforms, but you’re not sure where to start? Our Onimod Global team is sharing our best practices for creating Facebook and Instagram ads that convert.

Facebook Desktop

Use square format. On the Facebook and Instagram platforms, square videos fill the screen more and will be more engaging for viewers on both desktop and mobile devices.

Create a visual hook. The more you can get your ad to look like it blends into your customer’s feed, the better. However, you also want to make sure that your content stands out. Use bright, cool colors.

Don’t overuse branding. Advertising is typically a major turnoff for all customers. The less they feel someone is trying to sell them something, the more likely they are to interact with your ad.

Facebook App

Avoid too much detail in images. In this case, less is definitely more. Make your graphics straight and to the point. Too much detail will either confuse or bore your audience.

Write short copy to fill the space. Do your best to avoid the “read more” button on any of your ads. The ad copy should also be very straightforward, with just enough detail to entice your customer but not information overload.

Choose graphics to blend in with news feeds. Similar to how you would choose an image for an ad optimized for Facebook desktop, you want to ensure your ad doesn’t stand out as an advertisement. The more it blends in, the better interaction you will have.

Instagram App

Don’t use landscape images. A bothersome feature about Instagram is their vertical layout of the app. Always use portrait style images and videos for the best look on your audience’s feed.

Describe how people can use your product. For example, let’s say you’re selling LED signs that can be used for all types of home decor. Show the product in action by taking a video showing the light in different areas of the house. Low production costs and the video will blend perfectly into the audience feed, which translates into better interaction on your ad.

Avoid using too many words on your visual. Instagram gives you so many ways to be artsy and creative in your ad. Make sure you’re not overdoing it on the text and emojis, and really let the media visual that you chose speak for itself.

More From Onimod Global

Following these best practices for Facebook and Instagram ads will help you reach success on a budget. Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

The Ultimate Marketing Strategy for Your E-Commerce Company

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Many e-commerce companies cower in fear of its industry leader, Amazon. In just a few short years this online retailer has grown to gather nearly $178 billion in 2017.

Through several key strategic moves such as its recent acquisition of Whole Foods, Amazon has been able to successfully eliminate or minimize the impact of its competition. This wild success leaves many within the e-commerce industry to wonder where exactly they fit.

Fortunately, changing consumer purchasing patterns are helping to provide and even bigger market for all online retailers. But how exactly does a small e-commerce company successfully compete in this type of fierce environment?

Niche Market Strategy

Many e-commerce companies have found a solution with a niche marketing strategy. This type of strategy focuses on an unmet or underserved need of consumers. Since the need is not being met appropriately, these niche brands are providing services that do just that!

Many would assume that a company as large as Amazon would have it all, right? Wrong. Brands like Boxed, Brandless, and Dote are all filling in this needs gap, and as a result that have each seen pretty remarkable results.

Boxed

Boxed works to deliver bulk consumer goods without any sort of a membership fee. This company recognized that urban consumers struggle to purchase in bulk because of a lack of transportation.

Many people living in large cities do not own or regularly use a vehicle, instead opting for public transportation. This makes it impossible for such travelers to lug home bags upon bags of products.

Boxed perfectly caters to this need by providing large amounts of bulk goods delivered right to your door in a conveniently short amount of time. By carving out this specialized section of the market, Boxed has been able to enjoy substantial profits after finding ways in which they can reduce damage rates to packages, according to Adweek.

Brandless

The company Brandless has been able to achieve many of the same positive results by implementing its own unique niche marketing strategy. Brandless primarily operates as a company that provides complete honesty and transparency to their customers.

Brandless carries thousands of products that do not have any association with a particular brand. This generic packaging and advertising cuts significant costs and allows consumers to bypass the usual marketing jargon and head straight to the actual product and its contents.

This strategy is effective for two reasons: it saves money and it makes the consumer feel more informed and aware of the products they are purchasing. Such abilities have been incredibly popular with the Millennial generation.

Dote

This company specifically targets young women by creating a “mobile mall” that they can shop through using their phone. This single platform combines apparel from more than 130 retailers, which allows consumers the ability to shop through thousands of different items all at once without having to travel to each individual website.

Dote has succeeded in creating a personal and comprehensive experience for their users, and it is all easily accessible to boot. Consumers have become so enthralled with Dote that according to Adweek, they visit the app an average of 3.9 times a day.

Conclusion

All of these brands have achieved greatness, even in the wake of powerful e-commerce giants like Amazon. The key is to differentiate in any meaningful way that you can. While this may not necessarily be the one and only strategy, it does seem to be quite effective.

For more information on marketing strategy, please visit the Onimod Global news page! Our content creation specialists regularly publish new content relating to current industry events and trends.

How to Effectively Market Your Brand to Spring Break Travelers

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Each year, thousands of college students pour into the city of Chicago for spring break. Although the city is not as warm as other popular destinations, it does provide plenty of activities for spring breakers to participate in.

All of these extra people mean extra business for you. Make sure to capitalize on this huge event by optimizing your marketing efforts toward spring breakers.

Merchandising

A perfect way to attract students on spring break is to offer them free merchandise. As college students, they are very willing to accept anything that does not cost money.

This allows you an opportunity to get students interested in your brand, and to vicariously promote your brand to other spring breakers in the area. As a rule of thumb, always put your logo on every single piece of promotional material in order to maximize brand awareness. Enlarging this logo is also a good idea so you can be sure to make it stand out.

This method may seem a bit simplistic and perhaps even outdated, but we can assure you that you will see a response from travelers if you incentivise them with a cheap t-shirt or pair of sunglasses.

Facebook

During spring break, visibility is key. This does not necessarily mean to be visible physically such as with billboards and promotional merchandise. You can also generate an incredible amount of traffic to your business by utilizing online advertising strategies and platforms.

Facebook is an incredible resource for all companies that are looking to directly target a detailed group of people. The Facebook ads manager tools allow you to refine your target audience based on current and previous locations. You can also use a multitude of other keywords or phrases to put your ads in front of ideal consumers. This makes it so simple for you to precisely target college students from out of town that are now within a close proximity to your business.

The other major benefit is that Facebook ads are also highly cost effective. If you create a week-long campaign to drive people to your website, you are likely to generate conversions for mere pennies on the dollar!

Twitter

The strategy behind Twitter ads is very similar to that of Facebook ads, but Twitter is not quite as successful at generating leads. However, Twitter is absolutely ideal for achieving better brand awareness. If you do not possess a prime location that receives a lot of walk-by traffic, then you could be missing out on substantial potential profits.

With Twitter, you can make sure that students on spring break are seeing your business, even if they are not clicking on the ad. Even on a subconscious level, consumers are more likely to interact with a brand that they recognize than with one that they do not. Now go ahead and get your brand out there!

More From Onimod Global

To learn more about the digital marketing industry, please visit the Onimod blog today! Our content creation specialists regularly produce up-to-date content so that you remain current on digital marketing methods and strategies.

A few of our most recent articles include: The Importance of Google My Business for Local SEO Rankings, How to Build Customer Loyalty That Drives Search Traffic, 4 Statistics That Should Impact Your 2018 Online Marketing Strategy, and much more!

4 Statistics That Should Impact Your 2018 Online Marketing Strategy

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2018 will be a critical year in terms of marketing with all of the constant changes happening within the industry. Therefore, having the right marketing strategy in place will ensure that your organization doesn’t fall behind in 2018. The importance of online visibility in today’s digital world should never be overlooked, and it’s an aspect that many businesses lack. Listed below are four marketing statistics from various sources that will help shape your marketing strategy for the year ahead.

1. Repeat E-commerce spenders spend twice as much as new customers
Customer loyalty is huge, and it’s no surprise that repeat customers are far more likely to purchase more from your business. According to an article from Neil Patel, the “average E-commerce spending of repeat customers is $52.50 compared to $24.50 for new customers.” Moreover, effective E-commerce strategies will be crucial in 2018 and being able to generate solid customer relationships will most likely result in revenue increases.

2. The number of advertisers using Facebook is now over 3 Million
Facebook is an extremely effective digital marketing channel, and if utilized correctly it can greatly increase the ROI for your business. Investing plenty of time and money to the social media giant should definitely be a component of your organization’s marketing strategy, as it will pay off in the long run. According to a report from Statista, “the number of active users on Facebook worldwide has now reached 2.13 billion.” Another interesting Facebook fact found by WordStream is that “the average cpc on Facebook across all industries is $1.72.” Ultimately, there’s a reason that Facebook now has over 3 million advertisers, as the platform can be very rewarding for you business if used correctly.

3. Over 90% of shoppers’ purchase decisions are influenced by social media
It’s no surprise that social media is important when it comes to potential consumers and what influences their purchase decisions. A study from Iron Paper found that “approximately 93% of purchase decisions are influenced by social media, and that 90% of users trust peer recommendations.” Businesses that have caught on to this trend have seen increases in sales and overall ROI. It should also be noted that image focused platforms like Instagram and Pinterest offer a huge opportunity for businesses to showcase products/services to help influence purchase decisions.

4. 87% of internet users own a smartphone
The overwhelming usage of smart phones has revolutionized the entire advertising industry. Mobile marketing is not the future, it’s happening right now. The Global Web Index found that “87% of all internet users own a smartphone” and that “there are 9 new mobile users added every second.” Therefore, there must be a major focus on mobile responsiveness in any marketing strategy. It’s essential regarding your organization’s website in terms of user friendliness and ranking higher in search engine results.

Contact Us
If you’re business is in need of digital marketing expertise this year in 2018, Contact Us at Onimod Global. Check out Our Work and see what digital solutions we have to offer! We look forward to hearing from you!

2017 Year in Review: Digital Marketing

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As we near the end of 2017, we recall many of the new ideas and innovations that this year brought to us. In digital marketing, there have been many changes. Digital marketing is centered around change, as it is required for this industry to live and thrive. Now we take a look at some of the biggest changes to digital marketing in 2017.

The Move to Mobile

This past year saw an incredible shift in user preference to mobile devices. It has grown to such a height that mobile search has now overtaken desktop search. The trend began early in 2017, but did not slow down at all. 33.3% of all transactions from Cyber Monday were completed on a mobile device. This mobile activity is up nearly 17% from the previous year.

It is also worth noting that age does not matter when it comes to mobile. Most people assume that the only demographic utilizing these mobile technologies are younger generations. In reality, older consumers are regularly active on digital devices. In fact, 50+ year old consumers had a 12% growth in smartphone usage over the past year. Read more in our article, “How to Reach Senior Citizens Using Digital Marketing”.

Competition Between Social Platforms

In 2017, each major social platform was vying for the spotlight. Twitter attempted to increase their numbers by doubling the character limit from 140 to 280. Sadly, this change did not produce the desired effect they were looking for, as their Q3 reports showed another decline in activity.

Snapchat focused on increasing advertising revenue. Their ‘Snap Pixel’ gives marketers better insight into consumer behaviors, which is certainly valuable when forming any kind of marketing strategy.

In the end, one social media platform came out on top in 2017. There can only be one winner, and this winner is Facebook. Facebook provides a larger audience, better targeting options, and superior results when it comes to digital marketing. Their resources and refined tools cannot be outdone. It is also very likely that their success will only continue to grow in the upcoming year.

The Importance of a Marketing Strategy

Digital marketing has become much more calculated. As the industry grows, experts are looking to make the most precise decisions when it comes to their digital marketing efforts. This means that anyone serious about digital marketing should be using a well thought out marketing strategy.

Long standing organizations have the benefit of possessing a history of data. This data is invaluable. Past behavior predicts future behavior. So, data can show you exactly what decisions to make, without much risk of failure.

However, if you do not have a large database to fall back on, it is best to begin with broad objectives which are then refined over time as you begin to notice what works and what does not. For more detailed information in creating a marketing strategy, please take a look at our article, “Create the Perfect Digital Marketing Strategy”.

Digital Permeation

As the digital industry continues to grow, it expands across many other industries. Digital marketing presents all businesses with the ability to better market their products and services. The main advantage is digital marketing’s low cost. Of course, digital marketing campaigns can become expensive if desired, but most campaigns produce results for mere pennies on the dollar.

This advantage has allowed digital marketing to infiltrate every area of business possible. There are no real limitations when it comes to digital marketing. Any organization looking to sell their product to a specified target audience can do it.

As a result, digital marketing strategies have been developed for entire industries. Food, healthcare, metal fabrication, you name it. All of these industries have been affected by digital marketing, and will continue to be affected in 2018.

Marketing Strategy Advice From Forbes Contributors

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We have compiled articles discussing marketing strategy that have been published on Forbes over the last couple of weeks. While we offer plenty of our own digital marketing advice here at Onimod Global, it never hurts to get another perspective. So, what do the experts have to say about building up a successful marketing strategy?

Flywheel Effect

A flywheel has many different spokes. This same principal design can be easily transferred to marketing. As Lisa Allocca described in her Forbes article, “The best marketing results come from integrating marketing activities from different spokes of the marketing flywheel to see success.”

Each aspect of a marketing strategy (search engine optimization, social media marketing, paid advertising, etc.) represent a spoke of this flywheel. The specific spokes may vary depending upon the goal of the business, but the idea remains the same. All strategy objectives are equally important to achieving the organization’s overarching goal.

Rule of Seven

The same article by Allocca brings another significant strategy to light: the rule of seven. The basic meaning of this rule is that in order to effectively market any product or service to the target market, it must be repeatedly presented to them at least seven times.

This rule is by no means a new idea. It has been discussed for years as a surefire way to make a lasting impact upon consumers. Unfortunately, this rule is quickly and easily forgotten by most marketers.

This once again brings us back to the flywheel analogy. It is critical that your marketing strategy does not overlook any components just because they are simple to understand and execute. You need every piece of the puzzle, not just a few.

Big Wins vs Consistency

Forbes contributor, Same Page, debated the pros and cons between a high-risk and high reward marketing strategy compared to a low-profile and consistent marketing strategy.

Page noted that many people recognize the riskier organizations that target the biggest fish in the pond. After all, who doesn’t remember the horrendously creepy Burger King campaign from last year? Consumers had a violently negative reaction to the King, and the ads were quickly pulled off air.

Positive results are not impossible with a risky strategy. As Page pointed out, the Dos-Equis campaign that followed the day-to-day lifestyle of the “Most Interesting Man in the World” was a huge hit.

On the other hand, we have consistent marketing strategies. Page brought attention to several brands that many consumers pay little attention to, but are still achieving success year after year.

In the end, Page concludes that the main aspects to consider when deciding between these two types of marketing strategies are, “your product, the customer base you’re marketing to, how risk-averse your company is and how creative your marketing team is.”

Changes in Future Marketing Strategies

As digital technologies continue to advance, marketing strategies are sure to change in the coming years. Brian Solis describes his expectations for the future of marketing in his own Forbes article.

Solis breaks down modern day consumers and their recent marketing trends into the following 3 categories:

  • Availability of Information
  • High Expectations
  • Impatient Attitudes

These 3 trends represent the shift going on in marketing right now. Consumers have more information at their fingertips than ever, and there is no where for brands to hide.

Expectations are also growing higher and higher as organizations adapt to the consumer and their every need. Brands that cannot or will not adapt to these needs will soon be left behind and forgotten.

The desire for instant gratification is also rapidly growing among consumers. This is a very logical standpoint because who would really want to wait around for any kind of product or service when they have the option to get it immediately? The faster brands deliver, the better.

As patterns of behavior and attitudes shift among consumers, it is important that marketing strategies shift along with them. Any resistance to these changes will only have negative impacts upon the brand itself. So what are you waiting for?