The Right Social Media Image Sizes In 2020

With the world searching more and more online during the COVID-19 crisis, it’s important your brand and social image is professional and polished. Using images which aren’t the correct size for each platform’s requirements can impact your brand perception. Low quality and pixelated visuals make you look unprofessional or not up to date. Are you not sure if you’re using the correct image sizes? Use our image size guide to see the key image requirements for all the major social platforms.

Facebook

  • Your profile photo is representative of your brand. We recommend that is a consistent logo among all of your social media accounts. This image must be 180 x 180 pixels.
  • Cover photos are the banner behind your profile picture, and this should also be consistent across social platforms that allow for an image in this location. Cover photos should be 820 x 312 pixels, if it’s anything smaller than this your image will be stretched and distorted.
  • Images that are shared in a post, for example a blog post news update, have a recommended size of 1,200 x 630 pixels.

Twitter

  • Twitter profile pictures have a recommended size of a 400 x 400 pixel square. Keep in mind that the actual Twitter profile picture appears as a circle, so we advise you to have the proper spacing around your logo so nothing is cut off.
  • Twitter also has a cover photo, which should be about 1500 x 1500 pixels for an image size. Pick an image that compliments your profile picture and make sure it is consistent across all platforms as well.
  • Photos in tweets, when expanded, appear at a maximum of 1024 x 512 pixels and a minimum of 440 x 220 pixels. Keep in mind that on mobile, the app collapses photos which could make for an awkward crop situation. Make sure your content is always centered horizontally to avoid odd cropping.

Instagram

  • Instagram profile pictures are small but powerful. These show any time you have a new story, in direct messages, and of course at the top of your profile page. The image size is recommended to be 110 x 110 pixels.
  • Your thumbnails for photos, or often referred to as your photo grid, will appear as 161 x 161 pixels. If you’re going for a certain aesthetic, the thumbnail size is an important one to keep in mind. Individual image uploads can be square or rectangular. Square photos image size is 1080 x 1080 pixels and rectangular images should use a 4:5 ratio.
  • Instagram stories are a must for your brand to remain relevant on the platform and also where you will have the most visibility. The recommended resolution for stories is 1080 x 1920 pixels or an aspect ratio of 9:16.

YouTube

  • Your profile image for YouTube should be the same consistent branding as your other social channels as mentioned above. The image size for YouTube profile picture is 800 x 800 pixels.
  • Attractive and engaging thumbnail images are crucial to success of your videos. For YouTube, make sure your thumbnail image size is 1,2080 x 720 pixels.
  • YouTube also allows for a cover image photo in addition to your profile image. The recommended image size here is 2,560 x 1,440 pixels.

Pinterest

  • On the Pinterest homepage, profile picture image sizes are 165 x 165 pixels.
  • It is recommended to use an image aspect ratio of 2:3 for pins.
  • Pins that are on the homepage or in a board will appear at 236 pixels wide. Once a pin is expanded, it has a minimum width of 600 pixels and the height of the image will scale proportionally.

LinkedIn

  • Your company logo is very important when it comes to the identification of your brand, of course. Make sure it’s visible with the image size of 300 x 300 pixels.
  • The company background image is similar to the cover photos on other platforms, where it takes up the entire top portion of your page. The recommended image size for your LinkedIn background image is 1,536 x 768 pixels.
  • Images in your content posts have a recommended size of 1,200 x 630 pixels. Keep in mind that LinkedIn is a professional social network platform with a large focus on building relationships with industry leaders. Make sure your posts are appropriate for this kind of audience and focus less on driving sales or website traffic.

*Data from Social Media Today

More From Onimod Global

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

YouTube Select: YouTube’s New Premium Advertising Program

YouTube just recently launched their new premium advertising program, YouTube Select. “Helping you connect with your audience is our top priority. This is especially important as digital takes precedence in how we interact, communicate and stay connected.” Vishal Sharma, YouTube’s Vice President of Product Management wrote. The purpose of YouTube Select is to make this easier for brands. Offering more flexibility to reach hard to find audiences, with the confidence advertisers’ buys are brand-safe. 

New Features

Emerging Lineups: YouTube Select packages content in what it calls “lineups.” These are tailored by market for topics such as beauty & fashion, entertainment, technology, sports and more. They’re now introducing a new offering, called “Emerging Lineups.” These provide an easier way to extend the reach of campaigns among upcoming or niche channels.

Sponsorships and Programs: There are also custom sponsorships and programs available to help brands target audiences across top YouTube apps and vertices, such as YouTube Kid, Sports, Music, and Originals. 

TV Audience Targeting: According to YouTube, over 100 million people in the U.S. watch YouTube and Youtube TV every month. They also have a higher household reach and share of watch time than the next 3 ad-supported streaming services combined, according to Comscore. To take advantage of this surge, a dedicated streaming TV lineup is being introduced as another offering for advertisers. Streaming TV combines the best of YouTube TV and lineups content, both on TV screens. That means being able to easily reach your audience with a single, scalable offering on the big screen across the best content. This includes popular creators, YouTube Originals, live sports, feature length movies, timely news and more.

They’ve also recently announced Brand Lift measurements on TV screens, which will soon be available globally for the app and YouTube TV. Ultimately to give advertisers better help measuring their brand results. 

Better Buying Options: In addition to more capabilities on the TV screen, there will also be more choices on how advertisers purchase their ads. It will vary by region, but many countries are making certain YouTube lineups available via Google Ads, Display & Video 360 and reservation.  

Why this is Important to Marketers

Connected TV viewing continues to increase considerably, especially in the midst of the pandemic. Over the last year or so YouTube has started focusing more on marketing objectives, rather than media. Ultimately to become a stronger and more strategic marketing partner for brands. YouTube Select is making it easier to ensure brand-safety when ad buying. Granting marketers access to advanced suitability controls, as well as the option to only serve ads on videos that have been machine classified and human-verified across all lineups. Overall, it offers an easier way for you to authentically connect with your audience at scale. 

According to YouTube, brands are already seeing results. “In 2019, global lineups delivered an average awareness lift of 13 percent and an average purchase intent lift of 9 percent. And in an MMM meta-analysis we commissioned with Nielsen in the U.S., YouTube Select lineups had greater ROI than TV in 73 percent of MMMs that measured YouTube Select lineups, Other Digital, and TV in 2016-2018.” 

Whether you’re new to the YouTube advertising space, or have been here for a while, YouTube Select is definitely something you should consider. 

More from Onimod Global 

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

New Facebook Report: COVID-19 Impact On Small Businesses

This pandemic has not only been a world health crisis, it also serves to be an economic crisis. While the world as we know it has been impacted significantly as a whole, among the hardest hit sectors looks to be small businesses. Mom and pop shops are the heart of all of our communities, and they are facing the ultimate challenge. Small to medium businesses generally operate at very tight margins as it is, and they don’t have the same safety nets that larger corporations are able to fall back on. While forecasts for the future are grim, it’s important to capture what’s happening in the moment. How are small businesses dealing with the impact of COVID-19 and how do they feel about their situations moving forward?

The State of Small Business Report, by Facebook and Small Business Roundtable, based on a survey of 86,000 owners, managers and workers in companies across the US with fewer than 500 employees, is a somber image of the struggle they are facing as they fight for their business to survive.  The data also includes 9,000 operators of “personal” businesses (i.e. people who reported that they were “self-employed providing goods or services”). You can read Facebook’s full report here, but below are some of the key points.

Insights of impact

Facebook’s report provides insight as to how many businesses have been significantly impacted by the COVID-19 lockdowns, with a look at the percentage of SMBs in each sector that are currently cannot operate.

small business facebook report 1

As per Facebook:

“According to the survey, 31% of small and medium-sized businesses have shut down [entirely] in the last three months. The situation is worse for personal business (52% of which report shutting down), hotels, cafes and restaurants (43%) and services like wellness, grooming, fitness or other professional services (41%).”

These trends have been in expected in some way, with high exposure businesses of course being forced to close their doors. The numbers also wrap some further context around the 36 million unemployment claims in the US over the past six weeks. The big question is, how many of these businesses will be able to recover and bounce back?

Businesses re-opening

In general, the majority of small businesses remain optimistic with a respective amount of caution.

small business facebook report 2

Lots of “maybe’s” here, but most significant is the lack of “no’s”. This definitely provides hope of most people getting back on their feet and resuming employment, with the economy getting back on track at some stage. Of course, the longer that businesses are forced to remain closed then the path to recovery is significantly more difficult.

Current impacts on revenue

In later notes of the report, Facebook provides some context as to current impacts on revenue, even for those businesses that have remained in operation.

small business facebook report 3

2020 will certainly not be a year of growth for the majority of businesses, if any. However, there are some indications of future potential.

Digital opportunities for small business

small business report 4

More and more business are exploring online opportunities and going digital. This was already a trend, and the pandemic has catapulted all business into the world of online sales and e-commerce. This will most likely end up being the biggest long-term shift we see stemming from the COVID-19 shutdowns. While e-commerce accounted for only around 16% of total US retail sales in 2019, this number is expected to significantly increase in the next years. While retail is the most common e-commerce sector, the pandemic crisis may prompt more businesses to consider their options for digital operations, meeting consumers where they’re spending more and more of their time.

You can read Facebook’s full, 36-page “State of Small Business Report”, which includes a heap of more specific insights and data, here.

More from Onimod Global

Contact Onimod Global today, we are here to help you navigate this uncertain time. To find out more about who we are and what we do, click here.

To catch up on the latest digital marketing news and trends, click here.

Reopening Post Shut Down: Is it Worth it?

As a business owner, you’ve likely been wondering what it would look like for you post COVID-19. While it’s not post COVID-19, states are starting to reopen and allowing businesses to reopen as well. Despite this, polls indicate the majority of consumers remain nervous about the virus. This raises the question for many business owners – is reopening worth it? 

Are Consumers Ready? 

A recent survey by the Washington Post found that while 56% of consumers are comfortable shopping in a grocery store, 67% are not comfortable with the idea of going into a retail store, and 78% would not go into a restaurant for a sit-down meal. Another survey by Fluent found that only 34% of respondents were comfortable with governors lifting stay-at-home orders. Despite those results, the survey also found that 60% of the audience feels “calm and collected or neutral” about COVID-19, while 38% are “nervous or very nervous.” 

These results are contradicting and confusing for owners trying to make critical decisions. This is probably due to consumers being confused themselves. People want to return to “normal” activities, but are concerned whether it’s really safe to do so.

Where Consumers Feel Safe

A survey from First Insights revealed how comfortable consumers are with going to different types of stores. Respondents were asked in which types of stores they would feel safe or very safe. These were the results:

  • Grocery stores: 54%
  • Drug stores: 50%
  • Big box retailers: 45%
  • Warehouse clubs: 43%
  • Local small businesses: 43%
  • Department stores: 37%
  • Shopping malls: 33%

Another contradiction was found when looking at smartphone location data. When Georgia reopened, location data showed more than 60,000 people came from neighboring states, to visit stores, restaurants, gyms, salons, etc. These data points suggest that even though majority of consumers claim they’re apprehensive about going to stores, there’s a sufficient amount of people that would still turn out for reopenings.  

E-commerce Continues to Surge 

There have been many surveys and other data indicating e-commerce will continue to grow even after reopening. E-commerce order volume has increased by 50% compared to 2019. Not only that, but 57% of consumers are shopping online more than before. And 65% prefer to do that shopping on a smartphone, rather than PC or tablet. New safety protocols on stores that do reopen may also cause enough inconvenience for consumers to find going to stores not worth it. For example, many stores are requiring shoppers to wear masks, some even requiring temperature checks, and some are only allowing shopping by appointment. While this is all for the safety of shoppers and employees, it may require too much effort for what it’s worth. 

Tips for Reopening 

No matter what, people will be going back into stores. Possibly in large numbers in those states that do open over the next month. Even with the regulations, details are complex and not always clear. Business owners will have to problem-solve and make their own plans on how they will keep their employees and customers safe. Here are some tips on reopening your business, including advice from the Centers for Disease Control and Prevention. 

 

  • Keep social distancing guidelines in place. Social distancing, meaning keeping 6 feet of distance between people, can be difficult in the workplace. But this will likely be the new norm, for a while at least, and it’s important for keeping employees and customers safe. Consider these efforts to ensure your business can properly social distance:

 

      • Rethink desks, displays, and workspaces to create proper distance. 
      • Consider staggering work hours to limit the number of employees there at a time. 
      • Limit the number of seats in common areas. 
      • Use tape to mark 6ft intervals where people wait in lines. 
      • Post signs in or around the building that promote social distancing and advise those who aren’t healthy to please not enter.

 

  • Encourage employees and customers to wash hands and use sanitizer frequently. By now, we’re all well-aware of the efforts that are necessary to help prevent the spread of the virus. Washing and sanitizing hands is crucial. Consider installing signs around the workplace that encourage employees and customers to wash/sanitize their hands:

 

      • When they get to work/enter the building 
      • After sneezing, coughing, or blowing their nose
      • Before and after eating 
      • Before and after touching their eyes, nose, and mouth
      • After interacting with coworkers and customers 
      • After touching displays and other equipment 
      • After visiting the restroom 

 

  • Clean and disinfect frequently touched surfaces multiple times a day. This not only keeps employees and customers safe, but it can help customers breathe easier knowing anything that they touch has been cleaned thoroughly moments before. This includes doorknobs, light switches, countertops, handles, tables, desks, keyboards, remote controls, elevator buttons, toilets (including handles), faucets, sinks, cash registers/point of sale (POS), displays, business equipment, phone etc.

 

  • Provide PPE to employees and create a policy that addresses guidelines and proper usage. Depending on the state where your business is located, you may be required to supply your employees with gloves, masks, etc. Even if your state doesn’t have requirements, it may be in your best interest to provide your employees with them anyways.

 

 

Final Thoughts 

The decision to stay closed or to reopen is ultimately up to you. At this time, it’s difficult to know when to do anything. You know your business and your customers best. If you believe they’re eager and ready to get back outside, reopening may be a smart business decision. If you can see that the majority of your customer base is still very apprehensive and nervous about the current state of things, staying closed may be the better option. When you do choose to reopen, make sure you take the time to prepare and protect yourself, your employees, and your business. Rushing things will not help your chances of doing well as we all face the next steps. 

More from Onimod Global 

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

How To Link Your PayPal And Google Merchant Center Accounts

Google announced last month that it will now be allowing free listings in Google Shopping search results. Google also released information that retailers can integrate PayPal with their Google Merchant Center accounts. That integration is officially live!

This means that retailers and brands using PayPal as a checkout option on their site can now link their PayPal account to the Google Merchant Center which will apply to all products for listings across Google. If you’re new to Google Merchant Center, the PayPal connection can also speed up the merchant verification process.

Where to start with PayPal integration

To integrate the PayPal platform is quite simple. Just follow these three simple steps from Search Engine Land:

  1. After you log into the Google Merchant Center, select tools in the upper left navigation.
  2. Select “linked accounts” under the settings menu. Here you will see the option to link your PayPal account.
  3. In order to have your products eligible to be listed on Google Shopping, Search, Images and elsewhere, you will need to opt into Surfaces across Google.

And that’s it, easy and efficient for everyone involved. Total win-win for retailers and shoppers alike.

Why This Integration Matters

At this moment, PayPal is the only integrated platform. Google says there will be more options for integration payment platforms in the future for retailers to choose from. When there is integration of a variety of payment platforms, it significantly lowers the barrier for entry for merchants to list their products on Google shopping search. This helps retailers expand to new unpaid channels and helps Google broaden the universe of products it can show users. Another win-win!

Bill Ready, President of Commerce at Google, also mentioned in the initial announcement additional information to make e-commerce more accessible:

We’re continuing to work closely with many of our existing partners that help merchants manage their products and inventory, including Shopify, WooCommerce, and BigCommerce, to make digital commerce more accessible for businesses of all sizes.

More From Onimod Global

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

4 Ways PPC Will Rescue Your Business During Economic Crisis

People may be clicking, but when are they buying? Are consumers buying too much too fast? When do they really decide to convert and make a purchase? When will brick and mortar stores reopen and foot traffic resume? As some questions are answered, they are replaced by new questions under such fast-changing circumstances. The good news: Search marketing is adaptable, measurable, and when done correctly, VERY cost effective. Even with shifting data models, PPC pros can use timely trends to guide strategic decisions.

Trends Emerging

One very helpful tool for marketers during COVID-19 is the Tinuiti COVID dashboard. Here they provide a look at trends in paid Facebook media since the pandemic took hold. It requires you to sign up for free with email, and offers insights into media spend. They have discovered some emerging trends from the data across some volatile sectors. April proved far different compared to March; May will undoubtedly look far different compared to April. The following trends, according to the data shared by Search Engine Land:

Automotive: Spending plunged month over month by 41%, but surged almost 50% week over week across the past two weeks.

Travel: Spend almost evaporated, down 82% month over month, but is showing signs of a cautious uptick.

Consumer packaged goods: Up 27% month over month, and up 50% week over week.

In some cases, it seems that the natural reaction is to slash media spend. But clear thinking and data prove to prevail while figuring out the best strategies for your company.

E-commerce

Fast impact on e-commerce is dizzying to say the least, since e-commerce covers basically everything on the market.

  • Google announced search results on the Google Shopping tab will now include free listings, so any business that sells things should fast-track getting their Merchant Feed into Google. Read more about this hot topic on our news page here.
  • Product hoarding has shifted to “next best alternative” purchasing. For example, consumers got creative about toilet paper shortages, driving interest in bidets and other solutions-oriented products.
  • Market-dominating providers are suddenly prioritizing what gets shipped and when. Smaller providers that can ship fast have the potential for an edge over Amazon, Walmart and other large companies.

Here are some PPC tips from Onimod Global:

  • Make sure you are only showing the ads for things people can actually buy. There’s no point showing ads for toilet paper if none is in stock, or for your new summer shoe line launch if your warehouse is on lockdown.
  • Pay attention to setting better bids and prioritize the campaigns that can still convert.

Home services

Quarantine has people searching around the house looking for anything and everything to fix up. This includes but not limited to: Carpet cleaning, painting, dusty air ducts, spring prep for outdoors. Some are DIY projects, but many are best handled by the professionals, including emergency repairs.

Onimod Global’s PPC tips:

  • Stay on top geo-based performance that is affected by any local regulations impacting performance in your service areas.
  • There’s no point showing ads when all you can do is disappoint a prospect with the inability to fix their problem soon. Ensure your ads are suspended while your limited staff is completely booked.

Hospitality

It’s very evident as to why spend in the hospitality industry is almost completely evaporated. Remember that this is only temporary! History tells us that people will venture back out. It is human nature to do so. Travel is a necessary escape, and essential for business at times. People need hope, that they will soon be able to do this again. Here are our tips:

  • Stay on top of shifting search queries to avoid paying for ad clicks from consumers looking to cancel.
  • Keep audiences for Google Ads up-to-date with your customer/prospects database. This will ensure you’re showing the most relevant ads at the right time to the right groups of consumers.
  • Remember that there are customers who are ready to buy, just maybe unable to because of local restrictions. We suggest to consider shifting away from last-click conversion attribution.

Local brick & mortar businesses

Most likely the largest impacted in business are the brick and mortar businesses forced to close for the near future. Family-owned restaurants may lack infrastructure for delivery services at scale.

Some tips from Onimod Global for PPC are:

  • Build audiences from customer data. Even your manual customer email list in Google Sheets can be uploaded to a Facebook campaign for more effective targeting.
  • Agencies can deploy Rule Engine (for Google and Bing) to automate optimizations. It’s another way to offer lower-cost agency services that can scale.
  • If you’re new to social media advertising, contact Onimod Global to ensure your advertising budget is spent in the most efficient way possible.

More from Onimod Global

Need help from experts on PPC and how to optimize your advertising budget? Contact Onimod Global today, we are here to help you navigate this uncertain time. To find out more about who we are and what we do, click here.

To catch up on the latest digital marketing news and trends, click here.

E-Commerce Marketing Strategy: Where to Start

With the recent lift of the nation-wide shut down, the country is slowly opening up on a state by state basis, but the majority of businesses still remain physically closed. Due to the uncertainty surrounding the situation, you may be considering, or have already entered into the e-commerce space.

There is an increasing number of people online and numbers will most likely continue to grow as the year goes on. In light of this growing audience, many businesses are boosting digital ad spend and their online presence in general. Making the e-commerce space even more crowded than before. This can be intimidating for those just getting started, which is why Onimod Global is here with helpful tips for getting your e-commerce marketing strategy started. 

Step 1: Choose Your E-Commerce Software 

There are endless e-commerce platforms out there to choose from. When you’re comparing software, it can be hard to tell how seemingly minor differences in features can have a major impact on overall performance, but they can. When it comes down to it, what’s best for you will depend on a variety of factors, such as the industry you’re in, the size of your inventory, etc. We’re going to talk about the three most popular e-commerce software platforms and give pros and cons to each, but there are many online articles that discuss others and go into greater detail on each. 

BigCommerce: Ideal for larger retail brands. Also a good choice for those who have a brick and mortar store and are looking to expand operations. The interface is user-friendly and allows you to customize your shop without having to know code by using templates in design your store. 

Pros:

  • Excels with multi-channel selling
  • User-friendly 
  • Scalable 
  • Variety of quality themes 
  • Comprehensive abandoned cart feature 

Cons: 

  • Can get pricey 
  • No 1-click selling/up-sells 
  • Cart abandonment feature isn’t included in entry plan

Shopify: If you plan to drop ship, rely on Facebook Ads, or Instagram marketing, this may be the best choice. Two big downsides are weak SEO and rigid URL structure, meaning it’s not as user-friendly. You can change some sections of it, but not others. 

Pros:

  • Quick load time
  • Easy set up
  • Many certified partners 
  • 1-click selling 
  • Allow multiple channel and social selling 

Cons:

  • Poor SEO 
  • Unable to customize checkout process
  • Apps can get costly
  • A developer is needed for advanced features 

3dcart: Has many practical features, such as unlimited storage, no transaction fees, and advanced shipping solutions. The main downside is it’s not for beginners. Set up and customization takes a lot of time to understand and get used to. 

Pros:

  • A nice blog feature 
  • Supports any integrations you would need 
  • Good business user management tools (email, QuickBooks, inventory_

Cons:

  • Dated templates 
  • Lacks customer support 
  • Not beginner-friendly

Step 2: Optimize Your Site for Search and Mobile

Online shoppers are constantly bombarded with advertisements, promotions, product options, etc. This means when they do make it to a site, they’re not going to wait around for a slow performing site because they can easily go somewhere else.  46% of shoppers have said they’ll never return to a slow website. Going even further, Google reported that for every one second delay in page load time, conversions can fall up to 20%. While there can be many causes of a slow site, these are the most common: 

  1. Heavy Page Image: Optimizing images will allow the pages on your website to receive bytes faster, and this makes your page more efficient with a faster load time.
  2. Large Files: We highly recommend a JavaScript compression or a minimization tool to help decrease your download size.
  3. Plug-Ins: Enabling caching with a plug-in allows pages on your site significantly faster. This saves you copies of pages with the same request, which allows your server load in a much more efficient manner.

It may be beneficial to get a professional digital audit done to identify any areas your site might be lacking and to get help with finding the right solution. 

Step 3: Identify Your Niche 

E-commerce sites with hundreds of products, dozens of categories, and no real focus rarely find success, at least not when they’re just starting out. Unless you have a massive budget, you have to find a niche to be profitable. Choosing your niche is one of, if not the most important step of starting your online store. You can start this process by researching different niches and identifying successful companies in that space. You don’t want to pick an overly crowded area, but you don’t want to pick a space with no competition either. This can indicate there’s no market there. The more specific you get, the less competition you’re likely to face and also gives the benefit of having shoulder niches. These are spaces that are similar to you, but not identical. This gives you the opportunity to work with other businesses in those niches to cross-promote, become an affiliate, and grow your customer base. 

Step 4: Utilize Social and Content Marketing

As we mentioned before, people are online now more than ever. Not only are they shopping, but they’re also spending time on social platforms. If you haven’t read last week’s blog, we go into greater detail on social media strategy, but for now we’ll just go over some general tips: 

  • Not every social network is the right one. E-commerce sites are highly visual, so choose social platforms that are image focused and give you the opportunity to show off your products, such as Instagram and Facebook. 
  • Be helpful. Give customers credible, detailed information about the things they need. Make it clear you’re there to help them. 
  • Be active. It’s important to let customers know solutions are available whenever, wherever, even if that means in the late evening or early morning. 

As far as content marketing goes, some might think it’s not needed if you’re just selling products online. Actually, content is extremely valuable for e-commerce sites. Content is one of the number one contributions of SEO, and when your business is strictly digital, SEO is essential. Here are some tips for using content to market your store: 

  • Write relevant blogs. 
  • Create guest posts for external websites. 
  • Publish product-related videos on YouTube. 
  • Include a keyword-driven FAQ section. 
  • Optimize product page copy. 

Final Thoughts

Even if you’re only shifting to e-commerce due to the pandemic, it can have great benefits for your overall business long after it’s over. E-commerce businesses have several marketing tools at their disposal. Using digital and inbound marketing just the right way, you can create campaigns that are designed to help your online store attract customers and grow better.

If you find yourself struggling with marketing in any area, you may want to consider outsourcing for your digital marketing needs. At Onimod Global we are experts in everything from SEM, social media marketing, Google shopping advertising, and more.

Learn more about what we do, take a look at how we’ve helped other brands, and become a client today!

Social Media Strategy: Where You Should Start

Has the current pandemic catapulted your small business into the world of social media advertising and e-commerce? In what is already an overwhelming time, starting from scratch on how you’re advertising your small business may seem like too much to take on. Onimod Global is here to help with a guide of where is the best place to start from scratch with a social media strategy.

Audit your current social presence.

Before you are in too deep strategizing about where you need to go, take some time to evaluate where you currently are.

  • Which networks are you currently active on?
  • Are your current platforms optimized (images, URL, bio, etc.)?
  • Which are the most successful for you?

Onimod Global offers a free digital audit that measures your online success in terms of SEO, social media influence, local business optimization, SEM breakdown, and more. Check it out further and get your very own custom digital score.

Define your type of business and ideal customer.

Are you service or product based? Are you primarily B2B or B2C? These are very important questions to determine which socials you need to be focused on creating content and advertisement campaigns for. Every business is unique, but there are industries that perform well on certain social channels versus others. For example, B2B businesses can focus more efforts on social media channels such as LinkedIn and YouTube versus Facebook. These platforms will give you the opportunity to reach your target market in a more direct way. For example, if your company is selling a type of consultancy service, your content is a better match to a professional networking channel such as LinkedIn. B2C businesses, where you’re selling a product or service to anyone and everyone, this can be very successful on social media platforms such as Facebook and Instagram. On these channels, you are able to show your product and service to a target audience that is more likely to convert into sales.

Even the best marketers will fail if they are marketing to the wrong audience. Use the following criteria to help you come up with a highly focused persona of a potential customer:

  • Age
  • Job Title
  • Location
  • Pain points (where your business offers their solution)
  • Most used social network

Create useful and engaging content.

“Content is where I expect much of the real money will be made on the Internet.” – Bill Gates

This is arguably the most attractive step of creating your social media strategy. From this post, you now know there are several steps that take place before getting to this point. Your social media content needs to always have a purpose behind it. Decide in your team what your mission is for social media. For example, it could be informing and educating your customers on the respective industry and its services. This ensures the content you curate will be attractive and engaging to your audience.

Here are a few examples of content that you can create:

  • Images
  • Videos
  • Interviews
  • Company News
  • Infographics

Remember that quality content is far more important than the quantity of what you post. However, it is crucial that you consider creating high quality, engaging content as a top priority. Experts at Onimod Global strongly recommend creating a content calendar with specific topics and types of content. This will also serve of great use when looking back on the month and reviewing the performance of your content.

Track and analyze.

This is the most important step, a lot of content creation is about trial and error. Let all of your decisions, both in content and in your business in general, be data driven. Social media strategies are never set in stone, make sure you are always evolving.

Are you in need of more assistance with your social media strategy? Onimod Global is here to help with a custom social media strategy and content plan.  Check out the dozens of case studies on our site by clicking here!

More from Onimod Global

Make sure to stay tuned to Onimod Global news for part 2 of this week’s series and learn all about e-commerce and online marketplaces going live Thursday. To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

 

 

Common Facebook Ads Mistakes and How to Fix Them

The benefits of advertising your business on Facebook are endless. With over a billion active users, cutting edge features, and detailed targeting ability, why wouldn’t you market yourself there? Despite all its advantages, many businesses still struggle to gain qualified leads from Facebook Ads. 

Advertising on Facebook isn’t as easy as everyone believes it to be, but it can be worth it. If you don’t put in proper time and effort into your ads, it could result in the waste of a lot of budget. Here are the most common Facebook Ads mistakes made by marketers and how to fix them. 

Audience Selection is too Narrow or too Broad 

Facebook provides extremely detailed targeting capabilities. Most people believe that the more specific you get with your targeting, the more effective it will be. This, however, could actually be your downfall. When your audience selection is too narrow you risk exhausting the segment too quickly, driving up your cost per click. The other issue that can result from overly-specific targeting is lack of responses. No matter how pin-pointed your audience is, only a small percentage will respond. When it comes to upper funnel advertising, numbers are the most important, and if your audience is too niche, the numbers are not on your side. 

On the other hand if your audience is too broad, you risk serving your ad to people who aren’t interested in your offer. Again, you could drive up the cost per click because of a poor audience-message match, or you risk paying for clicks that won’t convert to leads or customers.

Wrong Bid Strategy 

Oftentimes marketers just go with the default option when it comes to bid strategy. This is fine in some cases, but if the automatic option for lowest cost isn’t delivering results, it might be time to rethink. Here are the the other available bid strategies and what they’re best used for:

  • Bid Cap: Best for when you want to set a max bid across auctions to control cost and reach as many users as possible at that bid
  • Cost Cap: Best for when you want to maximize cost-efficiency or you need to keep cost within a specific threshold. 
  • Target Cost: Best for maintaining a consistent cost. 
  • Value Optimization within Min ROAS: Best if ROAS is the primary measure of success and you’re able to pass back transaction values to our platform. 
  • Highest Value: Best for getting the highest ROAS, want to spend full budget and when unsure of min ROAS/bid amount.

Too Large of an Ask 

Facebook users don’t have the same intent as those on search engines. If you’re asking for a large commitment from someone that has just been exposed to your brand for the first time, you’ll likely get poor results. When you’re still at the top of the funnel, you should be focusing on smaller asks, such as newsletter sign-ups, likes, comments, shares, etc. Once they have had more engagement, you can begin pushing larger asks, such as purchases, event sign-ups, etc.

Failing to Test Your Campaigns 

Launching ads on Facebook is easy. Finding a successful strategy, however, is not. The only real way to know what works and what doesn’t is by testing it. This sounds like more work, but Facebook actually makes A/B testing simple. A/B testing lets you change variables, such as your ad creative, audience or placement, to determine which strategy performs best and improve future campaigns. An A/B test lets you quickly compare both strategies to see which one performs best. After choosing which variable you want to test, Facebook divides your budget to equally and randomly split exposure between each version of your creative, audience, or placement. A/B testing can then measure the performance of each strategy on a cost per result basis or cost per conversion lift basis with a holdout. If you don’t test your way to success from the beginning, you may never figure out how to make Facebook Ads work for your business.

Final Thoughts 

The Facebook Ads platform is simple, but getting quality conversions can be difficult, which is why many businesses struggle with it. Luckily, these common issues are easy to resolve. Remember, there’s no one-size-fits-all answer to campaign optimization. The best strategy for you ultimately depends on your products, website, customer lifecycle, objectives, and intended user experience. 

At Onimod Global we are experts in SEM and social media marketing. We know which platforms are best for brands, and create visibility for brands where customers are searching, interacting, and ultimately converting. Find out more about we do, or contact us today!

Google To Provide Free Shopping Listings

Google Shopping is responding to the coronavirus crisis by taking steps to make it easier for more merchants to sell via the platform free-of-charge. The Google Shopping tab results “will consist primarily of free product listings” starting next week, the company announced Tuesday.

This major shift, after 8 years of Google’s shopping results platform, comes after many brick and mortar retailers have had to close their doors due to the coronavirus pandemic. E-commerce has inevitably boomed, and everyone is quickly catching up to speed on how to best service store owners. This change, while COVID-19 was the motivation, was a planned initiative and will be permanent. Free shopping listings fits into the longer-term vision for the company’s role in digital commerce.

Bill Ready said in a blog post that he expects the change to take effect in the U.S. by the end of April, with the aim of expanding it worldwide by year-end. Ready clarified the win-win of the shopping listings free-of-charge: Retailers gain free exposure to millions of people who search via Google Shopping every day, while shoppers discover more products from more stories. While Google is packaging the change as a gesture to help retailers during an economic crisis, there’s no doubt Google is also seizing the strategic opportunity to expand its role in e-commerce in the midst of this worldwide uncertainty.

Millions of people are stuck at home with almost no options for shopping in brick and mortar stores. Online and e-commerce has and will continue to see a huge rise. So what does this mean for retailers and advertisers?

“For retailers, this change means free exposure to millions of people who come to Google every day for their shopping needs. For shoppers, it means more products from more stores, discoverable through the Google Shopping tab. For advertisers, this means paid campaigns can now be augmented with free listings.”

Why does this matter? This is actually where Google first began, then named Froogle. It became an entirely paid platform in 2012, and in those 8 years 2 things have drastically changed the e-commerce game: data quality and Amazon. Google’s ability to ensure that the information in a product feed matches the data on the site has advanced significantly since this time. In addition to limiting the products available on Google shopping results to retailers willing to pay, their search power was at a major disadvantage.

Another exciting development to the platform is a recent partnership with PayPal. Merchants using PayPal will be able to link those accounts to Google Merchant Center, which will allow Google to pull in seller details faster and to verify trusted merchants. Google also partners with e-commerce platforms, including Shopify, WooCommerce and BigCommerce to make it easier for merchants to manage inventory and products.

As Ready concluded, “Solutions during this crisis will not be fast or easy, but we hope to provide a measure of relief for businesses and lay the groundwork for a healthier retail ecosystem in the future.”

More From Onimod Global

To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here.