B2B Marketing: Paid Search Edition

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Effective paid search strategies are difficult to get right. You may have problems with budget, creative content, channel decisions and more. However, one of the biggest problems marketing departments have with the effective search engine advertising is your audience. Paid search is an excellent tool to capture your leads in a fast and efficient way.

An important note on B2B in general is that the sales cycle is generally much longer. It can take up to three to six months or more to see the benefits of your strategy. Be prepared for this and to see PPC return on investment farther down the road than what you would potentially expect for B2C.

At the core of the strategy, a B2B PPC campaign is just like a B2C one. You have campaigns, ad groups, keywords, and so on, just like B2C—but the important note is to keep the market characteristics in mind.

1. Research

For really any B2B PPC situation, you’ll have to dig in and conduct some serious research to run a top-notch B2B campaign. Why, you may ask? Because even though you might understand your market inside and out, applying it to the PPC channel is a different matter, one that’s full of risk areas in terms of targeting.

The important key takeaway is even though you understand your market, be aware that Google and Bing do not. Their platform will try to match you to as many types of keywords as possible. So stay on top of your search query report and keyword research.

2. Keywords

Keyword research are essentially the same for B2B as they are for B2C. One difference, however, is the preponderance of acronym searches in B2B. Whatever your industry, find out what words the customers are using. For example, an acronym such as “GPR” gets four times the search volume of “ground penetrating radar.” It’s all about understanding the search behavior of your potential customers.

When it comes to bidding and CPCs, they can be all over the board, just as in B2C. Without a doubt, though, there’s more room for “loose” bidding when you’re talking about high-dollar items and services. In other words, B2B typically has higher profit margins, so small increases in CPC isn’t really as big of a deal.

3. Tracking & attribution

If you have any experience with B2B, you know that tracking and lead attribution is a very challenging task. Different from an e-commerce B2C strategy, a lead generation strategy will need to be able to collect data from multiple sources and bring it back together to get a clear picture of performance. There are many ways you can track your paid search performance, Onimod Global experts prefer to use the UTM (Urchin Tracking Module) information onto URLs. If you are unsure of how to set this up, first check out Google’s URL Builder Tool as a solid starting point.

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Looking for an agency to completely transform your B2B strategy and skyrocket your lead generation? Reach out to us here!

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

How to Build Customer Loyalty That Drives Local Search Traffic

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When dreaming up ways to improve search engine results, few SEO specialists consider customer loyalty. However, customer loyalty plays a very crucial role in marketing for a company.

Lessons From Amazon

Amazon never set out to become a brand driven by customer satisfaction. Their primary concern has always been to fulfill orders as efficiently as possible, but along the way they were able to gain valuable insights of customers. All reviews on Amazon are 100% due to the efforts of verified customers. By allowing consumers to share their own experiences, Amazon was quickly able to build an incredibly trustworthy service.

High customer satisfaction translates directly to customer loyalty. Any time a customer is dissatisfied with an Amazon product, they receive a full refund, and typically also gain a complimentary service from the company to incentivize the customer to come back. Customers love to have a voice, and Amazon is more than happy to provide them with a way to be heard by other target customers. Companies with a customer focus certainly have a thing or two to learn from Amazon regarding their customer loyalty methods.

6 Additional Components

It is no simple task to replicate the efforts of Amazon. For this reason, the search engine optimization specialists from Onimod Global are here to offer several simple ways in which you can develop better customer loyalty within your own organization. The following 6 tips are based off of Wesley Young’s article that was recently published through Search Engine Land:

  1. Social Loyalty: Social media has grown to wield an impressive amount of influence over any given company. Recently, Facebook began appealing to users looking for recommendations regarding any number of products or services. This feature allows other users to weigh in on the topic and recommend businesses that they find relevant to their friend’s search. This word-of-mouth by proxy through Facebook is significant because it disrupts typical search engine procedures.
  2. Narrative Control: As mentioned with the example of Amazon, online reviews carry an incredible amount of power. Make sure that you are giving customers a way to express their loyalty via online platforms such as Facebook and Yelp. You can even use this information as a testimonial to the benefits that your company offers.
  3. Forever Loyal: Truly loyal customers will seek out a preferred business no matter what the odds. Young used the example of Chick-Fil-A to represent this ideal. He noted that no matter where he goes, he can find a line out the door of Chick-Fil-A, even when other area fast food restaurants have no wait at all.
  4. Loyalty Economics: It can be difficult to track down truly loyal customers. Typically, a company’s marketing efforts toward new clients are much more expensive than if the company were to simply continue marketing toward dissatisfied customers. For this reason, it may be worth considering ways in which you can better the experience of existing customers rather than solely focusing on new customer leads.
  5. Loyalty Database: Data is an invaluable resource for any business. Data regarding repeat customers is even more essential to promoting growth and prosperity. Once you are able to gain information about current loyal customers, you will be more easily able to locate new ones, which cuts out a lot of wasted ad dollar being used in search engine marketing.
  6. Determining Improvements: Even if a company’s customer satisfaction ratings are high, there is usually significant room for improvement. This issue points back to the loyalty database and what insights it can provide to your business. By going back over the numbers you can begin to paint a much clearer picture for both current and potential customers about your business and why it is the right choice for them to purchase goods and services from.

 

Optimizing Ecommerce Shopping Carts for Search and the Google Merchant Center

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Many organizations with Ecommerce websites are concerned with how well their products are ranking organically on Google, Bing and Yahoo. That is, without any assistance from paid advertising networks. There is no doubt that these rankings are incredibly important to the organization and their product’s success, but it is not the only factor to consider.

It is all too common to get swept up in organic search rankings and ignore other ecommerce-related platforms like the Google or Bing Merchant Center. The Google and Bing Merchant Centers help organizations by uploading their products and immediately transforming them into Shopping ads. All of these add up to generate more and more exposure for your products. These efforts also combine to create better rankings through Google, which can definitely lead to big results on your sales.

 

Data Feeds

The only way to have your products listed in Google and/or Bing Shopping is to create an XML data feed file. As defined by Google, a feed is, “a file made up of a list of products which use groupings of attributes that define each one of your products in a unique way.” Basically, it is a single file that organizes all of your product listings in a way that allows you to the display your products in the Google Shopping network through the Adwords platform.

 

Creating A Feed

Creation of a data feed is very technical. First, you want to make sure that you are using a feed format that is supported by Google or Bing, such as text (.txt) and XML (.xml). Once you have chosen your preferred format, you will then use the Merchant Center add-on and provided feed template to build out your product listings.

It is still critical to pay close attention to the attributes chosen to describe your products. All of the best guidelines are provided by Google via the Product data specification. These specifications will direct you in finding the most relevant ways to describe your products.

 

Supplemental Data Feeds

There are also supplemental feeds that may be added at this point in the data feed creation process. Supplemental feeds help to provide additional data that can be combined with existing data in the primary feed.

The supplemental feed reinforces the primary feed, and works to ensure that your product listings are displaying all of the most relevant information possible to users searching for products like yours. The more relevant your listing, the more positive attention it will receive from Google.

 

Conclusion

Good organic rankings on Google are important to every business. Ecommerce companies can better their product listings in more than just this one way. It is important to remember that the Google Merchant Center also has an impact on the ranking of Shopping ads and even organic listings.

The more that any organization can integrate themselves and their products and services with Google, the better. By creating and implementing a data feed through the Google or Bing Merchant Center, Ecommerce vendors can give themselves a leg-up on the competition, and help themselves to achieve better rankings and sales through the major search engines.

How to Create the Perfect Digital Marketing Strategy

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The key to a great digital marketing campaign is the well thought out plan behind it. If you try to launch any campaign without specific directives, it’s likely that you will waste a lot of time and money without producing any real results. This is why many businesses turn to a digital marketing professional. The experts at Onimod Global are here to assist you, and provide insight into what it takes to put together a high quality digital marketing strategy.

Persona Development

Every marketing strategy should be focused around the consumer. The first step in your strategy is to identify who this consumer is. Many professionals outline a buyer persona because it has been proven to be a substantially more effective marketing method.

The persona allows you as the marketer to develop a much more detailed description of your ideal target audience. These details include goals, challenges, interests, and personal priorities of the consumer.

Campaign Goals

In can also be beneficial to ask these detailed questions of your own company and product. Clearly defining the final objective is essential. Much of the strategy will be built around what you eventually hope to achieve with the digital marketing campaign.

While most plans are structured around conversions and sales, there are a wide variety of other goals to be considered. Increasing brand awareness through simple traffic and reach campaigns can be very effective. It is also common to launch campaigns with the intent to gather positive reviews about a product or company. Make sure that you are considering all of your options before moving on to the next step.

Measurement

Your measurements will depend upon the chosen objective for the marketing strategy. Determining the overall success of your digital marketing initiatives will be shown through key performance indicators.

Common key indicators are conversion rates, click-through rates, and overall impressions. If your campaign spans across multiple platforms, it would be wise to link them all together in Google Analytics.

Analyze

Google Analytics is a wonderful tool for digital marketers. This program allows you to combine all of your data into one easily manageable source. After letting all of your ads run over the course of a few weeks, you should have plenty of solid information regarding your marketing efforts. Once the data is compiled, it is easy to glean insights about the campaign.

Analytics provides an opportunity to compare all marketing mediums in use side by side. This way you can clearly see if the Facebook ads are outperforming the Bing ads. Looking at the overall performance of these many platforms can help you see which is most successful, and which is not.

Revisit and Readjust

Now that you possess tons of information and insight into your digital marketing activities. Using analytical tools you should be able to pick out details about the different ads and how they are running across different platforms.

With this information, you should be able to determine how to best spend your ad dollar. Trim the fat of the campaign and eliminate poorly performing advertising options. Or, you can try to rewrite your ads completely and start fresh.

Whatever you decide to do, now you know how. A new plan must be created every step of the way. They do not all have to be incredibly complicated or intricate, but they do need to be intelligent business decisions. The key to any advertising strategy is to have one. Plain and simple.

Run a Free Scan: See How Your Business is Doing Today!

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Making sure your brand has as much online visibility as possible is essential in today’s digital world. Running a FREE scan with us at Onimod Global will only benefit your organization to see how well your current online presence is to potential consumers. This will allow you to see where your business ranks on search engines, important local directories, and the top review sites. Find out how your business is doing by CLICKING HERE to see where you rank in terms of overall visibility on the internet.

Major Benefits: 
Scanning your organization’s overall visibility online will provide precise information and direction on where to create listings and how to draw more attention to your products/services. Running a scan with us will provide you with marketing insights that you would otherwise not get. Google, Bing, Yahoo and others consist of the largest search engine platforms and local directories we’ll evaluate. Other local directories and review sites taken into account are: Yelp, Better Business Bureau, Angie’s List, Merchant Circle, Foursquare, Yellowbook, Manta, Whitepages, and other reliable platforms.

Contact Us:
In the end, running a FREE scan with us at Onimod Global is only beneficial to see the current online state of your organization and how well you rank. Contact us today if interested, we look forward to hearing from you!

Why Mobile Matters

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It’s no secret that mobile advertising is taking over in a big way. This transition is quite possibly the single most important trend in digital marketing at this time. So what are you doing to enhance your advertising strategy for mobile users?

A recent Nielsen report shows PC usage down in every demographic, while mobile usage through tablets and smartphones only trend upward. It is clear that users are shifting away from desktops in favor of more convenient mobile devices.

An article by Forbes gives 15 examples of how to lead the way in mobile digital advertising. One of their strategies is to optimize the first 3 seconds of your ad in order to quickly gain the attention of the viewer.

Many consumers are giving less and less consideration to ads, so it is imperative that your message is delivered quickly and clearly. In general, all interactions should be faster. Increasing speed relates directly to increasing convenience, which in turn increases the likelihood of a response from the user.

Another suggestion is to treat mobile as an entirely new practice. It will not benefit you to copy over all of your old tactics and beliefs to the mobile realm. Instead, try to picture it with a fresh mindset.

Do some research, find out what works best. Look over other industry trends, like the ones mentioned in this article of ours: 4 Digital Marketing Trends to Follow, and figure out how you can implement them into your mobile campaign structure. Do not assume that mobile will work in the same way as all other advertising methods.

Also pay attention to changes in digital marketing platforms. Many large advertising platforms such as Google, Facebook, and Bing Ads are constantly trying to innovate and improve their services. Google recently redesigned their AdWords platform for the first time in 8 years. Another Onimod article discusses the 5 Things You Need to Know About the New Google AdWords.

Continue to stay up to date with other platforms by subscribing to their newsletters and webinars. The best way to stay ahead of the competition is to stay informed.

Here at Onimod Global we are regularly reporting on digital marketing related news. Visit our blog to view recent articles, or contact us to subscribe to our email newsletter.

Create the Perfect PPC Campaign in 5 Easy Steps

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1.) Define Key Performance Indicators

Not all KPIs are created equal. When starting an advertising campaign, make sure to clearly state which metrics are most important to you. Do you want to focus on conversations, or reach? Do you want higher click-through-rates, or impressions?

For example, if the client is looking for new leads, you want to focus on conversions. If the campaign is generating a ton of clicks but still isn’t showing many conversions, then there may be an issue with your ad and whether or not it’s truly relevant to users. Lower volumes of clicks that actually produce sales are so much more valuable than massive amounts of clicks and no real results.

2.) Optimize Your Landing Page

Develop a simple, succinct, and foolproof landing page. Lead the user through your landing page effectively by giving them fewer options. Restricting actions such as navigating to a different page or downloading different files makes it clear what the correct actions are.

The best way to do this would be to create a unique landing page for an ad. This will also help you to see how well the ad is performing. Keep the landing page short and sweet with a quick contact form or sign up sheet, and you will significantly lower the risk of confusing the user.

Also make sure that the landing page is as relevant as possible to the ad. This will help to improve both the quality score of the ad, as well as its conversion rate.

3.) Boost Your Quality Score

There are so many simple ways to improve your quality score. Google’s algorithm gives first and foremost preference to the user’s experience. This means that it tries to show only the ads that are the most relevant to that user and their recent search. A better quality score equals better positioning on the results page. Oh, and did I mention that all of this is for free?

Here are a couple quick solutions to enhance your ad’s quality score:

  • Add sitelinks
  • Refine your keyword lists to improve relevance  
  • Optimize the landing page

4.) Focus on What Happens Next

The customer’s experience does not suddenly end once they click on your ad. There is always a next step. Did they fill out a form? Did they look at other pages on the website? Did they leave the website?

Try to dive deeper into how users are engaging with your brand, and what types of responses they are receiving. If they did fill out a form, where did that information go? Is it sitting in a file that no one ever checks on their computer’s desktop? Or is it being utilized and added to the company’s email marketing campaign contacts? It is not enough to simply have the information, it also must be used effectively.

5.) Don’t Stop Improving

Even if your campaign is performing well, it can always be better. Keep refining your keyword lists to make sure that all of the terms are extremely relevant to their ads as well as to potential customers.

Making these types of small changes over a long period of time is a strategy referred to as making “micro-wins” and can be explored further in this article of ours. Micro-wins won’t produce phenomenal results right away, but they certainly will over time.

3 Reasons Why Your Business Should Utilize Location-Based Ads

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1.) The Potential

It’s no secret that the use of mobile devices is skyrocketing. According to a report on SmartInsights, the average individual in the US spends 87 hours each month browsing on a smartphone. With so many consumers engaging with these devices throughout the day, it creates a wealth of opportunity for marketers and retailers.

Another report conducted by Google states that half of consumers visit a physical store immediately after researching the store on their phone. Simply put, if you’re not utilizing location-based ads, you’re missing out on an outrageous amount of potential sales.

 

2.) Consumers Like Customization

There are many technologies that allow the advertiser to target a specific location, such as beacons, geolocation, geofencing, and geotargeting. These many advanced mechanisms create a more familiar and customized experience for the consumer, which is often well-received. Potential customers enjoy seeing ads that are close to their physical location because it saves them the time of weeding out places that are too far away.

Beacons allow a retailer to offer notifications and promotions once customers are inside of their store. The only drawback is that beacons operate through Blutooth, which many users turn off to save on battery life.

Geolocation uses information to determine a user’s location. A consumer’s IP address or GPS location allows this technology to be possible. This is primarily how location-based mobile marketing is achieved.

Geofencing is the creation of a digital parameter or “fence”. Once a user enters the fence, they suddenly become able to receive special promotions or push notifications.

Geotargeting runs along similar lines to geolocation. This technology uses digital information to determine a user’s location, but it can discover more in-depth insights than geolocation. With the user’s permission, geotargeting can access purchase history and unique preferences to customize an advertisement to that user. Loyal customers can easily be rewarded with a special offer, or narrow channels like soon-to-be-mothers in the greater Ft. Lauderdale area can be connected to a nearby retailer.

 

3.) Stop Overspending for Your Ads

Dominant advertising platforms such as Google AdWords, Bing Ads, and Facebook Ads all reward advertisers that create higher quality content. These platforms strive to ensure that consumers are viewing the most relevant ads and search results possible, and that is exactly why they assess the content any user produces.

Adding location extensions to an ad will help to improve this quality score. With a higher quality score the ad will appear more frequently in a higher position for less money. So what’s not to love about location-based mobile advertising?

Google vs Bing: Which Ad Platform is Better?

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When weighing out your options for SEM and how to most effectively spend ad dollar, analyzing the benefits of using Google AdWords and Bing Ads is a great starting point. The common assumption is that Google AdWords dominates, yet utilizing Bing Ads can be very advantageous depending on numerous factors. Let’s evaluate the strengths of each advertising platform.

Google AdWords Strengths

1. Amount of Search Volume: It’s no secret that Google is the king of search engine traffic. Therefore, this means a higher potential for customers, leads, and conversions for whatever you are advertising.
2. Advanced Features: Especially with the recent launch of an upgraded AdWords platform, Google’s program has more advanced features to offer than Bing. Working with optimization, targeting, ad extensions, and management settings Google gives advertisers a much more advanced interface.
3. Easier Talking Point: Because of how known Google and their Adwords platform is, many businesses will quickly jump on the AdWords “bandwagon.” AdWords is more commonly known in the digital advertising world and Bing tends to be overlooked as a result of this.

Bing Ads Strengths

1. Better Value: Advertising on Bing in most cases is about half the cost as Google Adwords. Less people also advertise on Bing’s platform, so the price of keywords is significantly lower. Ultimately, this leads to cheaper conversions and a better use of ad dollar for organizations.
2. Audiences: Although the search volume of Bing isn’t any competition for Google, the quality of clicks tends to be better. In some cases Google AdWords will “eat up” ad dollar through meaningless clicks. If utilized correctly, you would be surprised at how many relevant clicks and conversions can come through Bing.
3. Customer Service: Being an extremely large organization, Google has much more customer service issues to worry about compared to Bing. Not to knock Google’s customer service department but because of Bing’s smaller organizational size, they have a greater ability to spend more time with customer problems and fulfill more specific needs.

Micro-Wins: The Key to AdWords Success

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There are plenty of articles out there claiming to have some sort of quick fix or tip to exponentially boost your AdWords campaigns. In certain case studies these hints may have actually been incredibly successful, but that doesn’t mean the same goes for every advertiser or every business. In reality, micro-wins are much more valuable and much more attainable by most digital marketers.

 

What Are Micro-Wins?

Micro-wins are a series of tiny improvements over a long course of time, sort of like a theory of evolution on an AdWords campaign. These changes may not look like much in the beginning, but when compiled together at the end of a year, they make a very large impact.

 

Exploration

Hundreds upon hundreds of trial and error attempts are the secret to achieving these micro-wins. It’s best to begin by trying a myriad of strategies, so as not to limit your campaign based on what you think you already know. Experiment, it’s okay to fail! This is how you determine what works and what definitely does not.

 

Refinement

Once you can see where the biggest potential lies, start trimming off the fat. Take away all of the failed experiments, and all the money they’re draining, and leave those that still hold some potential for the future.

 

Optimization

Start experimenting again. Weed out the best of the best in terms of advertisements by thinking outside of normal limitations. Do not be afraid to try something new because you can always change it later on if needed. Once completed, you’ll be left with only the highest achieving and most successful ads.